Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.
Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.
Gaggenau Electric Steamer Error Codes
These error code explanations can help you diagnose a problem with your Gaggenau Electric Steamer.
North London Appliances Repair forums
We add more information as we learn so if you can't find what you need please ask in the Repair forums.
E003
The appliance is too hot
- Issue:
- If E003 flashes on the display the appliance is too hot. Switch off the applianceand let it cool down.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.
E303
The appliance is too hot
- Issue:
- If E303 flashes on the display the appliance is too hot. Switch off the applianceand let it cool down.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.
E115
The appliance is too hot
- Issue:
- If E115 flashes on the display the appliance is too hot. Switch off the applianceand let it cool down.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.
E215
The appliance is too hot
- Issue:
- If E215 flashes on the display the appliance is too hot. Switch off the applianceand let it cool down.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.
x
Exhibition Mode
- Issue:
- If the x symbol appears on the standby screen,exhibition mode is activated. The appliance doesnot heat up.
- Advice:
- Disconnect the appliance from the electricity for afew seconds (switch off the household fuse or thecircuit breaker in the fuse box). Within 3 minutesafter reconnecting the appliance, go to the basicsettings menu and deactivate exhibition mode.
…
Power Cut
- Issue:
- The appliance bridges a power cut of up to5 minutes. The operation continues.
- Advice:
- After a longer power cut the appliance will switch off the operation. The J symbol appears on the display and three dashes instead of the temperature. Switch off the temperature knob and switch theappliance back on. The "first settings" menu reappears if the applianceis without electricity for several days. You have toreset the clock.
©
© appears on the display. The steamer doesn't heat up.
- Issue:
- The child lock is activated.
- Advice:
- Turn off child lock.
…
Appliance turns off. Hyphens are blinking on the display.
- Issue:
- Safety lock
- Advice:
- Turn off appliance. Then you can turn it on again as usual.
…
Display indicates error message (e.g. F01, F02, etc.).
- Issue:
- Electronic malfunction
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gaggenau Appliance Repairs in London.
©
© lights up on display. The steamerdoesn't heat up.
- Issue:
- Overheating protection: No fluid incooking basin. Overheating protection: Appliancewas run for too long at steam cooking ¥ levelwithout glass cover. Overheating protection: The cookingbasin was filled with very hot water. Overheating protection: Cookingbasin is heavily calcified. The outline ofthe heating element begins to show onthe bottom of the cooking basin as awhite residue. If the © symbol lights up after turning the appliance back on, although the appliance is completely cooled down, notify the Gaggenau customer service.
- Advice:
- Turn off appliance. Fill with cold water atleast to the minimum mark. Let appliance completely cool down. Turn off appliance and let it completely cool down. At steam cooking level, put onglass cover. Turn off appliance and let it completely cool down. Fill cooking basin with coldwater. Turn off appliance and let it completely cool down. Wipe out cooking basin with amixture of vinegar and water or a food-safe decalcifier. Rinse out afterwards with clear water.
¤
¤ blinks on the display.
- Issue:
- Drain valve is not properly opened orclosed.
- Advice:
- Close the drain valve. If it is blocked by residues open the drain valve again. Then remove the residues with a suitable tool (e.g. handle of a wooden spoon).
Appliance is not working. Both illuminated rings flash alternately fast.
- Issue:
- Installation error
- Advice:
- Check correct fitting of the connecting cable tothe control panel.
The corners of the appliance curveupwards slightly during operation.
- Issue:
- The heat causes the cooktop's metal to expand.
- Advice:
- This is normal. No curving is visible after cooling down.
Arrange a visit from an Appliance engineer
If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.
Book online or give us a call on 0208 226 3633
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Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.
