Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.
Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.
Electrolux Dryer IQ-Touch Model Error Codes
These error code explanations can help you diagnose a problem with your Electrolux Dryer IQ-Touch Model.
North London Appliances Repair forums
We add more information as we learn so if you can't find what you need please ask in the Repair forums.
E31
Moisture sensor frequency too high
- Issue:
- Check for any metal or foreign objects stuck between the moisture sensor bars. If you find nothing stuck between the moisture sensor bars, unplug the dryer and check the moisture sensor wire harness for damage. Replace the wire harness if damaged. If the wire harness is intact, replace the electronic control board.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.
E32
Moisture sensor frequency too low
- Issue:
- Clean the moisture sensor bars using rubbing alcohol. A coating on the moisture sensor bars could be preventing them from detecting moisture. If the error code continues after cleaning the bars, unplug the dryer and check the moisture sensor wire harness connections. Reconnect any loose wires or replace the wire harness if damaged. If the bars are clean and the wire harness is okay, replace the electronic control board.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.
E42
Door sensing error
- Issue:
- Unplug the dryer and check the door switch wire harness connections.
- Advice:
- Reconnect any loose wires or replace the wire harness if damaged. Test the door switch operation using a multimeter. Replace the door switch if defective. If the door switch and wiring are okay, replace the electronic control board.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.
E51
Motor relay failure
- Issue:
- Unplug the dryer and check the motor wire harness for damage.
- Advice:
- Replace the wire harness if damaged. If the wire harness is okay, replace the electronic control board.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.
E52
Motor stopped or not starting
- Issue:
- Overloading can overheat the drive motor, causing a tripped thermal protector.
- Advice:
- Reduce the load and allow the motor to cool off for 30 minutes before restarting the dryer. If the dryer won't restart, remove the load from the dryer and see if the drum turns freely by hand. If not, unplug the dryer and examine the drive system. Replace any damaged drive components. Check the motor wire harness. Reconnect any loose wires or replace the wire harness if damaged. If the drive system and wire harness are okay, then you may need to replace the drive motor.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.
E53
Motor centrifugal switch failure
- Issue:
- The motor centrifugal switch is part of the drive motor assembly.
- Advice:
- Unplug the dryer and check the motor wire harness. Reconnect any loose wires or replace the wire harness if damaged. If the wiring harness is okay, replace the drive motor. If the problem continues, replace the electronic control board.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.
E54
Motor sensing failure
- Issue:
- The electronic control board detects an internal problem with its drive motor relay circuit. Unplug the dryer and replace the electronic control board.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.
E61
Heater relay failure
- Issue:
- Unplug the dryer and check the wire harness between the electronic control board and the heating element.
- Advice:
- Replace the wire harness if damaged. If the wire harness is okay, replace the electronic control board.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.
E63
Heating element shorted to ground
- Issue:
- Unplug the dryer. Inspect the heating element for damage.
- Advice:
- Replace the heating element if broken. If you see no visible damage to the heating element, test it for a short to the metal cabinet using a multimeter. If you detect a short, replace the heating element.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.
E64
Open heating element circuit
- Issue:
- Unplug the dryer and check the wire harness connections between the electronic control board and the heating element.
- Advice:
- Reconnect any loose wires and replace the wire harness if damaged. Inspect the heating element for damage and replace the element if broken. If you see no visible damage to the heating element, test it for continuity using a multimeter. If the heating element is electrically open, replace it.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.
E65
High limit thermostat tripped open too many times (Electric dryer)
- Issue:
- Check the exhaust vent system for a restriction or blockage.
- Advice:
- Make sure that you don't have a kink in the flexible exhaust vent hose. If the exhaust vent system is clear, replace the high limit thermostat. If the problem continues, have a service technician examine the dryer and determine the cause of overheating.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.
E66
Thermal limiter tripped
- Issue:
- Unplug the dryer and check the thermal limiter for continuity using a multimeter. .
- Advice:
- Replace the thermal limiter if it's electrically open. Check the exhaust vent system for clog or restriction because that's what may have caused the thermal limiter to trip. Clear any clog or restriction in the exhaust vent system.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.
E67
Heating sensor failure
- Issue:
- The electronic control board detects an internal problem with its heater relay circuit. Unplug the dryer and replace the electronic control board.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.
E71 or E72
Outlet thermistor failure
- Issue:
- Unplug the dryer and check the outlet thermistor (temperature sensor) wire harness connections.
- Advice:
- Reconnect any loose wires or replace the wire harness if damaged. If the wire harness is okay, check the resistance of the outlet thermistor using a multimeter. You should measure around 5,000 ohms of resistance at room temperature of 70 degrees. Replace the outlet thermistor if resistance is off.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.
E73
Inlet thermistor failure
- Issue:
- Unplug the dryer and check the inlet thermistor (temperature sensor) wire harness connections.
- Advice:
- Reconnect any loose wires. Replace the wire harness if damaged. If the wire harness is okay, check the resistance of the inlet thermistor using a multimeter. You should measure around 50,000 ohms of resistance at room temperature of 70 degrees. Replace the inlet thermistor if resistance is off.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.
E74
Drive motor relay failure
- Issue:
- Unplug the dryer and check the drive motor wire harness.
- Advice:
- Reconnect any loose wires. Replace the drive motor wire harness if damaged. If the wire harness is okay, replace the electronic control board because the motor relay on the electronic control board is defective.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.
E91
Communication error
- Issue:
- Unplug the dryer. Check the wire harness connections between the user interface control and the electronic control board. If the wiring and connections are okay, replace the user interface control. If the problem continues, replace the electronic control board.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.
E92
User interface control and electronic control board mismatch
- Issue:
- This code appears when you replace the user interface control or electronic control board using the wrong part.
- Advice:
- Use your dryer model number to check the part number for the replacement part. Unplug the dryer and install the correct part for your model.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.
E93
Machine configuration error
- Issue:
- Unplug the dryer and check the wire harness connections between the user interface control and the electronic control board.
- Advice:
- Reconnect any loose wires or replace the wire harness if damaged. If the wiring is okay and you just replaced the user interface control or electronic control board, then you could have used the wrong part. Use your dryer model number to check the part number for the replacement part. Install the correct part for your model.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.
E94
Cycle configuration error
- Issue:
- The electronic control board is defective. Unplug the dryer and replace the electronic control board.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.
E97
Program mismatch
- Issue:
- The electronic control board is defective. Unplug the dryer and replace the electronic control board.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.
EA1
Incoming power frequency out of limits
- Issue:
- Unplug the dryer and have your local electrical power service provider check the power supply frequency.
- Advice:
- If it's normal and the code doesn't clear, replace the electronic control board.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.
EA2
Incoming line voltage is above 130 volts AC
- Issue:
- Unplug the dryer and check the electrical outlet voltage with a multimeter. If the voltage is high, have an electrician repair it. If the voltage is normal, replace the electronic control board.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.
EA3
Incoming line voltage is below 90 volts AC
- Issue:
- Unplug the dryer and check the electrical outlet voltage with a multimeter. If the voltage is low, have an electrician repair it. If the voltage is normal, replace the electronic control board.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.
EA4
Improper wiring on the terminal block
- Issue:
- Unplug the dryer and connect the power cord wires correctly on the dryer terminal block.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.
EA5
Electronic control board defective
- Issue:
- Unplug the dryer and replace the electronic control board.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.
EF1
Blocked exhaust vent
- Issue:
- Check the exhaust vent system for a blockage or restriction.
- Advice:
- Clear any clog or restriction in the exhaust vent system to the outside of your home. If the exhaust vent system is clear, unplug the dryer and measure the resistance of the inlet and outlet thermistors with a multimeter. The outlet thermistor should measure between around 5000 ohms at room temperature of 70 degrees. The inlet thermistor should measure around 50,000 ohms at room temperature of 70 degrees. Replace any defective thermistors.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.
EF3
Maximum dry time has expired
- Issue:
- The electronic control board detected the clothes have not dried in the maximum amount of dry time.
- Advice:
- Check the exhaust vent system for blockages. Clear any restrictions in the exhaust vent system. Check for any metal or foreign objects stuck between the moisture sensor bars. If you find nothing stuck between the moisture sensor bars, unplug the dryer and check the moisture sensor wire harness for damage. Replace the wire harness if damaged.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.
EF8
Stuck key on the user interface control
- Issue:
- Push on all the buttons to try to free the stuck key. If you can't free the stuck key, replace the user interface control.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Tumble Dryer Repairs in London.
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