Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.
Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.
Samsung Dryer Error Codes
These error code explanations can help you diagnose a problem with your Samsung Dryer.
Your Samsung tumble dryer isn't working. Why? Well, there are codes on the display console that tell you why; but, of course, you've lost your user manual.
This chart will help you decipher the Samsung dryer error codes and perhaps even save some money by preventing a visit from the repair engineers. The first step before you do anything else to get the dryer back in operational mode is to unplug the dryer and wait at least 30 seconds before reconnecting. Sometimes just doing this will help the dryer's internal motherboard reset and begin to function properly.
North London Appliances Repair forums
We add more information as we learn so if you can't find what you need please ask in the Repair forums.
tS
Thermistor (temperature sensor) is defective (electrically shorted)
- Issue:
- Unplug the dryer and use a volt/ohm meter to test the resistance of the thermistor. If the resistance is more than 40,000 ohms, replace the thermistor. If the resistance is 10,000 ohms, replace the wire harness, if damaged. If the wire harness is okay, replace the electronic control board.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Tumble Dryer Repairs in London.
tO
Thermistor is defective (electrically open)
- Issue:
- Unplug the dryer and use a volt/ohm meter to check the resistance of the thermistor. The thermistor should measure around 10K ohms (10,000 ohms) of resistance at room temperature (77 degrees). If the resistance of the thermistor is higher than 40K ohms, replace it. If the resistance of the thermistor is normal, check the wire harness and replace the wire harness if damaged. If the wire harness is okay, replace the electronic control board.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Tumble Dryer Repairs in London.
do
Door is open
- Issue:
- Unplug the dryer and check for loose or damaged wiring connections in the door switch circuit. Reconnect the wire harness if loose or disconnected. Replace the wire harness if damaged. Replace the door switch if damaged or defective.
- Advice:
- When this flashes, the repair can be as simple as closing the dryer door firmly. But, the door may need a bit more attention to function properly. Begin by cleaning the door switch/lock to remove any lint or residue that is keeping it from closing properly. Use a bit of rubbing alcohol on a cotton swab to clean the connectors. If that doesn't work: Unplug the dryer and check for loose or damaged wire connections in the door lock/switch circuit. Reconnect the wires if loose or disconnected or replace the wire harness if damaged. If the door switch is damaged, it should be replaced.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Tumble Dryer Repairs in London.
FE
Power supply frequency is out of range
- Issue:
- Have an electrician or your electrical power supplier check the frequency of your electrical power supply. If the dryer is getting the 60 Hz power it requires, replace the electronic control board.
- Advice:
- You can test the voltage of the dryer with a voltage meter. If the dryer is getting the 60 Hz power it requires, the electronic control board is faulty and must be replaced. This requires an engineer. An engineer should check the frequency of your electrical power supply when they come for the repair appointment.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Tumble Dryer Repairs in London.
dF
Door circuit failure
- Issue:
- Unplug the dryer and check for loose or damaged wiring connections in the door switch circuit. Reconnect the wire harness if loose or disconnected. Replace the wire harness if damaged. Replace the door switch if damaged or defective.
- Advice:
- This code is similar to door open but will definitely need a bit more investigation. Unplug the dryer and check for loose or damaged wiring connections in the door/lock switch circuit. Reconnect the wires or replace the wires if they look burned or damaged. It may be necessary to replace the entire door lock/switch.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Tumble Dryer Repairs in London.
HE or hE
Heating error (gas dryer)
- Issue:
- Make sure the gas supply cut-off valve for the dryer is fully open. Unplug the dryer and reconnect any loose wiring connections on the gas valve coils. Replace the wire harness if damaged. Have a service technician check the heating system.
- Advice:
- Begin by checking that the gas supply cut-off valve for the dryer is fully open. Unplug the dryer and reconnect any loose wiring connections on the gas valve coils or replace the wire harness if damaged. If that doesn't solve the issue, have a service technician check the gas heating system.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Tumble Dryer Repairs in London.
HE or hE
Heating error (electric dryer)
- Issue:
- See if a house circuit breaker for the dryer is tripped; the dryer won’t heat if a leg of the 240-volt power supply is off. Unplug the dryer and check the wiring connections on the heating element. Reconnect any loose wires and replace the wire harness if damaged. Check the heating element for damage and replace the heating element if defective.
- Advice:
- First, check the circuit breakers in your home's electrical box to see if they have tripped. Reset if they have tripped. Next, unplug the dryer and check the wiring connections on the heating element. Reconnect any loose wires or replace the wire harness if damaged. Check the heating element for damage and replace the heating element if it appears defective.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Tumble Dryer Repairs in London.
bE
Stuck button on the control panel
- Issue:
- Press all the buttons on the control panel to free the stuck button. If the stuck button cannot be freed, replace the user interface control.
- Advice:
- Press all the buttons on the control panel to free the stuck button. If the stuck button cannot be freed, replace the user interface control.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Tumble Dryer Repairs in London.
Od
Excessive dry time
- Issue:
- Unplug the dryer and inspect the moisture sensor bar wiring connections. Reconnect any loose wires. Replace the wire harness if damaged. Replace the moisture sensor bar if damaged.
- Advice:
- First, empty the lint filter. Clean the moisture sensor inside the dryer drum with a bit of rubbing alcohol and a cotton swab. If you use dryer sheets, they coat the sensor with residue and extend drying time by tricking the sensor. Take time to be sure that dryer ducts and vents are open and clog free. Excess lint impedes the air flow and makes dryer hard. Finally, unplug the dryer and inspect the moisture sensor bar wiring connections. Reconnect any loose wires and replace the wiring or sensor bar if damaged.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Tumble Dryer Repairs in London.
Et
Control board failure
- Issue:
- Unplug the dryer for 5 minutes to reset the control board. If the code returns after you restore power to the dryer, replace the electronic control board.
- Advice:
- First, unplug the dryer for five minutes to reset the control board. If the code returns after you restore power to the dryer, the electronic control board will need to be replaced.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Tumble Dryer Repairs in London.
Arrange a visit from an Appliance engineer
If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.
Book online or give us a call on 0208 226 3633
London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )
Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.
