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If the clothes are not dry after normal drying time:

Issue:

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Advice:

• Check that the filter is clean.
• Check that you used the correct heat setting.
• Check that the venting hose is not blocked (sometimes a strong wind may cause a back pressure).
• Check that you have not set the timer within a cool down period.

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The dryer does not start

Issue:

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Advice:

Check whether:

• The plug is in the socket.
• The On/Off button is pressed in.
• The door is properly closed.
• The condenser is correctly locked in place.

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The drying times are too long

Issue:

…

Advice:

Check whether:

• The filter in the drum is clogged with lint.
• The condenser is not clogged.
• The filter and condenser housings are not clogged or soiled.
• The laundry has been spun enough beforehand (500rpm minimum, but spinning at 850rpm provides shorter drying times).
• The room temperature is not too high, particularly if the room is small : if necessary, open the door or window.
• The air inlets and outlets are unobstructed enough to ensure correct air circulation.
• The selected drying program does indeed correspond to the type of laundry in the drum.

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The laundry is too damp

Issue:

The filter in the drum is clogged with lint. The type of drying has been selected correctly (too low) : switch to the next program up or increase the drying time. The condenser is not blocked by lint.

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Caple Tumble Dryer Repairs in London.

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The laundry is too dry, too creased

Issue:

The selected drying program does indeed correspond to the type of laundry in the drum.

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Caple Tumble Dryer Repairs in London.

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The items are unevenly dried

Issue:

The types of laundry in the load are too different (e.g. sheets together with jeans). The laundry has been laid correctly ‘unfolded’ in the dryer. The drum is not overloaded.

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Caple Tumble Dryer Repairs in London.

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The synthetic items are loaded with static electricity

Issue:

The laundry has been dried too much. You have used softener during washing. By using this product, you can reduce most of the problems with static electricity.

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Caple Tumble Dryer Repairs in London.

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The “Tank Full” indicator light is lit

Issue:

The “Tank Full” indicator light is lit

Advice:

The condenser tank is full : once you have emptied it, re-insert it correctly, pushing it completely into its housing.

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The “Tank Full” indicator light illuminates although the tank is empty

Issue:

The “Tank Full” indicator light illuminates although the tank is empty

Advice:

The container has been properly inserted : push it incompletely. The condenser is tightly locked on the two sides.

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The "Empty tank" indicator is lit up

Issue:

The "Empty tank" indicator is lit up

Advice:

The steam tank is empty : after emptying it, put it back into position, pressing it firmly into the housing. The program picks up where it had stopped.

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The laundry will be slightly damp after a steam cycle

Issue:

The laundry will be slightly damp after a steam cycle

Advice:

You have used a steam programme : in this case, it is completely normal, and it will make ironing easier.