Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.
Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.
North London Appliances Repair forums
We add more information as we learn so if you can't find what you need please ask in the Repair forums.
IE
Water inlet error
- Issue:
- The dishwasher didn’t fill to the normal water level within 10 minutes. Check that the water supply cut-off valve for the dishwasher is fully open. Check the water inlet supply hose for a kink. Unplug the dishwasher and shut off the water supply, and then check the filter screen on the inlet water valve for a clog—replace the inlet water valve if the filter screen is clogged. Check the water level sensing system and replace damaged components.
- Advice:
An IE error code indicates that the level of water in the unit did not get high enough after 10 minutes of filling. To resolve this error, please check the following:
Make sure the water supply valve has been turned on.
Inspect the water line for kinks or bends that may be prevent proper filling.
Check the leveling of your dishwasher as improper leveling may cause IE.
Water pressure must be between 20 - 120 PSI. If this is too low, contact a plumber to correct the issue.
If your drain hose outlet is installed lower than the base of your dishwasher, it is possible that this could cause premature draining.
The height of the drain hose end must be over 10 inches from the bottom of the dishwasher to avoid water being siphoned from the tub. In this case, reinstall it according to the instructions in the owner's manual. You can download a copy from our Manuals and Documents
If your dishwasher is installed in a location where parts of it could be exposed to temperatures below freezing, it is possible for parts of the dishwasher to freeze. Melt the frozen parts by soaking a towel in warm water and wrapping it around the frozen area. Once the frozen area has thawed the dishwasher should be able to operate.
If you perform all the above steps and the the IE error code persist, the unit will require a repair service.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Dishwasher Repairs in London.
OE
Drain error
- Issue:
- The dishwasher didn’t drain after 5 minutes of drain pump operation. Remove any clogs from the sink drain and any kinks or clogs from the drain. Unplug the dishwasher and check the wiring connections on the drain pump. Check the drain pump for a clog or damage, and replace the drain pump if damaged.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Dishwasher Repairs in London.
EI
Water leakage detected
- Issue:
- The wash pump motor sped up because water is leaking from the tub. Make sure the drain hose is properly installed at the correct height to prevent water from siphoning out of the dishwasher tub during the cycle. Check the tub and pump for leaks.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Dishwasher Repairs in London.
FE
Excessive water usage
- Issue:
- Too much water is entering the tub and the drain pump runs constantly. If inlet water valve is stuck in the open position, replace it. If the problem persists after replacing valve, replace the electronic control board.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Dishwasher Repairs in London.
tE
Thermistor (temperature sensor) is defective
- Issue:
- Unplug the dishwasher and check the wiring connections on the thermistor and the electronic control board. If the wiring connections are okay, replace the thermistor. If the problem persists, replace the electronic control board.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Dishwasher Repairs in London.
LE
Wash pump motor error
- Issue:
- Unplug the dishwasher and check the wiring connections on the wash pump and the electronic control board. Check the wash pump impeller for an obstruction. If the wash pump is damaged, replace it.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Dishwasher Repairs in London.
HE
Heater error
- Issue:
- Unplug the dishwasher and check the wiring connections on the heater. Replace the heater if it’s damaged. If the heater is okay, the electronic control board may be defective.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Dishwasher Repairs in London.
CE
Heater error
- Issue:
A CE or LE error code on the display of your dishwasher indicates that the unit has sensed an error with the motor’s operation.
- Advice:
This can usually be corrected by performing the following steps:
Press the POWER button to turn the dishwasher off.
Turn the circuit breaker to the dishwasher OFF and wait 10 seconds.
Turn the circuit breaker to the dishwasher back ON.
Press the POWER button to turn the dishwasher ON, and start a new cycle.
If the CE or LE error code persist, the unit will require a repair service.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Dishwasher Repairs in London.
Cr
CR - Continuous Run
- Issue:
This simply indicates the unit is in test mode, which is used by installers and service technicians to check the functionality of the unit. CR is activated by pressing and holding 3 buttons simultaneously.
- Advice:
Press the POWER button to turn OFF the unit. Wait for 1-2 minutes, then turn the unit back ON. This should bring the unit out of test mode, but if the CR error code persists, the unit will require a repair service.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Dishwasher Repairs in London.
AE / E1
AE or E1 Error Code
- Issue:
AE or E1 error code means that there could be a leak in the unit. Often times these leaks are a result of improper installation, detergent usage or improper loading.
- Advice:
If your drain hose outlet is installed lower than the base of your dishwasher, it is possible that this could cause premature draining. This can result in an E1 error. The height of the drain hose end must be over 10 inches from the bottom of the dishwasher to avoid water being siphoned from the tub. Also, check your drain hose for cracks or other damage that may cause leaking.
If there is water leaking from the door of your dishwasher, check for any damage around the door. If there is any damage to the door seal, it will need to be replaced.
If you are using a detergent that is not intended for automatic dishwashers, it is possible that your dishwasher may have filled suds. When this happens, the dishwasher will not be able to wash or rinse properly, and the E1 code will appear. Use only detergents that are intended for use in automatic dishwashers.
Large pots, pans, or bowls that are positioned so that they are retaining the water that fills the dishwasher may cause the unit to think that there is a leak. Be sure that all dishes loaded inside the dishwasher are loaded in the racks correctly so they do not retain water.
2H
2H - Estimated Time
- Issue:
A 2H is only an indicator of the estimated time remaining for the cycle, this is NOT an error code and does NOT require a repair service.
- Advice:
- ...
CD
CD Error Code
- Issue:
- Advice:
- ...
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