Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.
Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.
North London Appliances Repair forums
We add more information as we learn so if you can't find what you need please ask in the Repair forums.
F1
Washing machine temperature sensor fault
- Issue:
The washing machine has detected a problem with the water heating temperature sensor and although the program will complete the machine will not heat the water.
- Check wiring to temperature sensor or thermistor
- Check thermistor or temperature sensor
- Replace thermistor if faulty
- Check heater
- Check wiring at control module or timer
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gorenje Washing Machine Repairs in London.
F2
Door lock fault detected
- Issue:
The door lock on the washing machine has been detected as faulty or failed to engage correctly.
- Check that the washing machine door has been closed correctly and is engaging the door lock correctly
- Check wiring to door lock
- Check door lock
- Check wiring at control module or timer
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gorenje Washing Machine Repairs in London.
F3
Washing machine water intake has failed to reach level
- Issue:
The water level was not detected as reaching the correct level by the pressure sensor.
- Check water supply is on and that there is sufficient water pressure available
- Check water intake valve wiring and electrical connections
- Check pressure sensor wiring and electrical connections
- Check water inlet valve
- Check water level or pressure sensor
- Check connections to the main control module or timer
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gorenje Washing Machine Repairs in London.
F4
Inverter cannot control the motor
- Issue:
The inverter card, motor speed and voltage electronic control module cannot control the motor speed. Please note that this code would only be displayed on models that have an brushless motor fitted.
- Check connections and wiring between the inverter card and the motor
- Check the motor tacho is complete and in place
- Check the main control PCB
- Replace inverter card if no fault found on the motor
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gorenje Washing Machine Repairs in London.
F5
Washing machine control card and inverter card cannot communicate
- Issue:
The main control module cannot communicate with the motor speed control board or inverter card.
Ordinarily when this error is reported the fault will lie in the wiring or with the inverter card and not the control module, which is reporting the error correctly.
- Check wiring loom between the main control card and inverter card
- Check connector blocks at both cards
- Replace inverter card
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gorenje Washing Machine Repairs in London.
F6
Washing machine water heating element detected faulty
- Issue:
A fault has been detected in the water heating circuit which would ordinarily mean that the wash heater is open circuit.
- Check wiring and connections to the water heating element
- Check heating element for continuity
- Check thermostat or thermistor wiring and connections
- Check thermostat or thermistor
- Check connections on main control module
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gorenje Washing Machine Repairs in London.
F7
Washing machine failed to drain
- Issue:
The washing machine has failed to drain the water and will stop with water in it.
Drain the washing machine manually before proceeding with any diagnostics.
- Check pump filter for any obstruction or foreign objects
- Check drain outlet hose for any blockage or obstruction
- Check drain pump for continuity
- Check drain pump rotor is good
- Check wiring to pump and connections to the drain pump
- Check connection to the main control module
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gorenje Washing Machine Repairs in London.
F8
Washing machine motor fault detected
- Issue:
A fault has been detected with the washing machine's main motor although no specific indication of the nature is offered.
- Check all connections to the main drive motor
- Check motor tacho unit
- Check motor carbon brushes where used
- Check motor armature
- Check connections to the main control module
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gorenje Washing Machine Repairs in London.
F9
Leak detected on washing machine models with Aquastop fitted
- Issue:
This fault code is only used on Gorenje washing machine models that have their Aquastop leak detection system fitted and will not show on models that do not have this feature.
- Check for any leaks and resolve
- Check Aquastop inlet hose
- Check connections to Aquastop inlet hose
- Check connections to float leak detection device if fitted
- Check connections to main control module
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Gorenje Washing Machine Repairs in London.
Arrange a visit from an Appliance engineer
If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.
Book online or give us a call on 0208 226 3633
London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )
Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.
