Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.
Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.
North London Appliances Repair forums
We add more information as we learn so if you can't find what you need please ask in the Repair forums.
OP
Freezer sensor open in freezer display
- Issue:
- Check wiring between thermistor and board. If correct, replace thermistor.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Frigidaire Fridge Freezer Repairs in London.
SH
Freezer sensor shorted in freezer display
- Issue:
- Check wiring between thermistor and board. If correct, replace thermistor.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Frigidaire Fridge Freezer Repairs in London.
OP
Fresh food sensor open in fresh food (refrigerator) display
- Issue:
- Check wiring between thermistor and board. If correct, replace thermistor.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Frigidaire Fridge Freezer Repairs in London.
SH
Fresh food sensor shorted in fresh food (refrigerator) display
- Issue:
- Check wiring between thermistor and board. If correct, replace thermistor.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Frigidaire Fridge Freezer Repairs in London.
SY EF
Evaporator fan circuit failure
- Issue:
- Check wiring between evaporator fan and control board. Check for 12VDC to fan between red and brown wires. Check for variant voltage (depending on high or low speed) between yellow and brown. If correct replace evaporator fan. If error code still exist, replace control board.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Frigidaire Fridge Freezer Repairs in London.
SY CE
Communications error at power up
- Issue:
- Check wiring between control board and user interface
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Frigidaire Fridge Freezer Repairs in London.
SY CF
Communications failure at power up
- Issue:
- Check wiring between control board and user interface
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Frigidaire Fridge Freezer Repairs in London.
dF
No defrost circuit
- Issue:
- Check wiring between defrost circuit and control board.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Frigidaire Fridge Freezer Repairs in London.
EF
A problem with the evaporator fan;
- Issue:
- A problem with the evaporator fan;
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Frigidaire Fridge Freezer Repairs in London.
OP
Freezer is opened;
- Issue:
- Freezer is opened;
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Frigidaire Fridge Freezer Repairs in London.
CE
Communication error at power-up;
- Issue:
- Communication error at power-up;
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Frigidaire Fridge Freezer Repairs in London.
DF
The missing circuit defrost;
- Issue:
- The missing circuit defrost;
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Frigidaire Fridge Freezer Repairs in London.
…
Ice maker is not making any ice
- Issue:
- Ice maker wire signal arm is in the “up” or OFF position. Ice maker power switch is Off. Ice maker has small cube caught in mechanism. Saddle valve on cold water pipe is clogged or restricted by foreign material.
- Advice:
- Move wire signal arm to the “down” or ON position (side mounted). Turn power switch to On (“ I ”) position (rear mounted). Remove small cube from ice maker. The ice and water filter cartridge may be clogged. Replace filter cartridge. Turn off household water line valve. Remove valve. Ensure that valve is not a self-piercing saddle valve. Clean valve. Replace valve if necessary.
…
Ice maker is not making enough ice
- Issue:
- Ice maker is producing less ice than you expect. Check to see if water dispenser is dispensing slower than normal. Freezer control is set too warm.
- Advice:
- Side mounted ice maker should produce 4 to 4.5 pounds (approximately 4 quarts) of ice every 24 hours. A rear mounted ice maker should produce 3 to 4 pounds (approximately 3½ quarts) of ice every 24 hours. Quick Ice option should produce up to 50% more ice every 24 hours. If it is, replace the ice and water filter cartridge. Set freezer control to colder setting to im - prove performance of the ice maker. Allow 24 hours for temperature to stabilize.
…
Ice maker will not stop making ice
- Issue:
- Ice maker wire signal arm is being held down by some item in the freezer.
- Advice:
- Move item and release wire signal arm. Remove any ice cubes that are frozen together over the wire signal arm.
…
Ice cubes are freezing together
- Issue:
- Ice cubes are not being used frequently enough. Ice cubes are hollow (partially frozen cubes with water inside). Freezer control is set too warm.
- Advice:
- Remove ice container and discard ice from container. Ice maker will produce fresh supply. The ice and water filter cartridge may be clogged. Replace filter cartridge. Set freezer control to colder setting. Allow 24 hours for temperature to stabilize.
…
Dispenser will not dispense ice
- Issue:
- Dispenser lock out is engaged. here is no ice in the bin to be dispensed. The refrigerator doors are not completely closed. Dispenser paddle has been pressed too long and the dispenser motor has overheated.
- Advice:
- Press and hold control lock for three seconds. See the “Ice maker is not making any ice” section above. Be sure the refrigerator doors are completely closed. The motor overload protector will reset in about three minutes and then ice can be dispensed.
…
Ice dispenser is jammed
- Issue:
- Ice has melted and frozen around auger due to infrequent use, temperature fluctuations, and/or power outages. Ice cubes are jammed between ice maker and back of ice container.
- Advice:
- Remove ice container, thaw, and empty the contents. Clean container, wipe dry, and replace in proper position. When new ice is made, dispenser should operate. Remove ice cubes that are jamming the dispenser.
…
Dispenser will not dispense water.
- Issue:
- Dispenser lock out is engaged. Water filter not seated properly. Water filter is clogged. Household water line valve is not open.
- Advice:
- Press and hold control lock for three seconds. Remove and reinstall the water filter. Be sure to push the filter firmly so that you hear it lock solidly into position. Replace filter cartridge. Be sure to remove protective caps and push the filter firmly so that you hear it lock solidly into position. Open household water line valve. See CON CERN column AUTOMATIC ICE MAKER.
…
Water has an odd taste and/ or odor
- Issue:
- Water has not been dispensed for an extended period of time. Unit not properly connected to cold water line.
- Advice:
- Draw and discard 10-12 glasses of water to freshen the supply. Connect unit to cold water line that supplies water to the kitchen faucet.
…
Water pressure is extremely low
- Issue:
- Cut-off and cut-on pressures are too low (well systems only). Reverse osmosis system is in regenerative phase.
- Advice:
- Have someone turn up the cut-off and cut-on pressure on the water pump system (well systems only). • It is normal for a reverse osmosis system to be below 20 psi during the regenerative phase
…
Water not cold enough
- Issue:
- As warmer tap water goes through the filter and enters the water tank the chilled water is pushed through to the dispenser. Once the chilled water is used up it will take several hours to bring the freshly replaced water to a cooler temperature.
- Advice:
- Add ice to cup or container before dispensing water.
…
Door(s) will not close
- Issue:
- Door was closed too hard, causing other door to open slightly. Refrigerator is not level. It rocks on the floor when moved slightly. Refrigerator is touching a wall or cabinet.
- Advice:
- Close both doors gently. Ensure floor is level and solid, and can adequately support the refrigerator. Contact a carpenter to correct a sagging or sloping floor. Ensure floor is level and solid, and can adequately support the refrigerator. Contact a carpenter to correct a sagging or sloping floor.
…
Drawers are difficult to move
- Issue:
- Food is touching shelf on top of drawer. Track that drawers slide on is dirty.
- Advice:
- Remove top layer of items in drawer. Ensure drawer is properly installed on track. Clean drawer, rollers, and track. See Care & Cleaning.
…
Compressor does not run
- Issue:
- Freezer control is set to “OF” or “0”. Refrigerator is in defrost cycle. Plug at electrical outlet is disconnected. House fuse blown or tripped circuit breaker. Power outage.
- Advice:
- Set freezer control. This is normal for a fully automatic defrost refrigerator. The defrost cycle occurs periodically, lasting about 30 minutes. Ensure plug is tightly pushed into outlet. Check/replace fuse with a 15 amp time-delay fuse. Reset circuit breaker. Check house lights. Call local electric company.
…
Refrigerator runs too much or too long
- Issue:
- Room or outside weather is hot. Doors are opened too frequently or too long. Fresh Food/freezer door may be slightly open. Freezer control is set too cold. Fresh Food/freezer gasket is dirty, worn, cracked, or poorly fitted. Condenser is dirty.
- Advice:
- It’s normal for the refrigerator to work longer under these conditions. Warm air entering the refrigerator causes it to run more. Open doors less often. Ensure refrigerator is level. Keep food and con - tains from blocking door. See PROBLEM column OPENING/CLOSING OF DOORS/DRAWERS. Set Fresh Food control to warmer setting until refrigerator temperature is satisfactory. Allow 24 hours for temperature to stabilize. Clean or change gasket. Leaks in door seal will cause refrigerator to run longer in order to maintain desired temperatures. Clean condenser. See Care & Cleaning.
…
Compressor goes off and on frequently
- Issue:
- Thermostat keeps the refrigerator at a constant temperature.
- Advice:
- This is normal. Refrigerator goes on and off to keep temperature constant.
…
Digital temperature displays are flashing
- Issue:
- Electronic control system has detected a performance problem.
- Advice:
- Call your Frigidaire service representative, who can interpret any messages or number codes flashing on the digital displays
…
Moisture collects on inside of refrigerator walls
- Issue:
- Weather is hot and humid. Door is slightly open.
- Advice:
- The rate of frost buildup and internal sweating increases. See PROBLEM column OPENING/CLOSING OF DOORS/DRAWERS
…
Water collects on bottom side of drawer cover
- Issue:
- Vegetables contain and give off moisture.
- Advice:
- It is not unusual to have moisture on the bottom side of the cover. Move humidity control (some models) to lower setting.
…
Water collects in bottom of drawer
- Issue:
- Washed vegetables and fruit drain while in the drawer.
- Advice:
- Dry items before putting them in the drawer. Water collecting in bottom of drawer is normal.
…
Moisture collects on outside of refrigerator or between doors
- Issue:
- Weather is humid. Door is slightly open, causing cold air from inside refrigerator to meet warm air from outside.
- Advice:
- This is normal in humid weather. When humidity is lower, the moisture should disappear. See PROBLEM column OPENING/CLOSING OF DOORS/DRAWERS.
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