Monday - Friday: 09:00 - 18:00, Saturday: 09:00 - 17:00

Kitchen Appliance Fault Codes

Fault codes or error codes for appliances including washing machines, washer dryers, cookers, dishwashers and fridges.

Error codes for Electrolux Washing Machine IQ-Touch Wave-Touch EIFLW series

  • Product Types: Washing Machine

Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.

Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.

Electrolux Washing Machine IQ-Touch Wave-Touch EIFLW series Error Codes

These error code explanations can help you diagnose a problem with your Electrolux Washing Machine IQ-Touch Wave-Touch EIFLW series.

E11

Fill time too long.

Issue:
  • 1. Is the incoming water flow normal? Yes. Go to step (4). No. Go to step (2)
  • 2. Are the incoming water faucets turned on? No. Turn water faucets on. Yes. Go to step (3).
  • 3. Is the incoming water pressure above (20) psi. No. Have customer correct pressure problem. Yes. Check for kinked or blocked incoming water hoses, clean the incoming water screens. If problem still remains, replace the water inlet valve assembly.
  • 4. Does the fill water continue to enter the washer? Yes. Go to step (5). No. Go to step (6)
  • 5. Remove power from the washer. Did the water fill stop? Yes. Go to step (6) No. Replace the inlet valve assembly. Pressure switch checks good. Go to step (7). Pressure switch checks bad. Replace the pressure switch.
  • 6. Replace the pressure sensor If this did not correct the problem, go to step 7.
  • 7. Replace the main control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E13

Water leak in tub or air leak in air bell.

Issue:
  • 1. Is the washer leaking water? Yes. Correct water leak. No. Go to step (2)
  • 2. Is there an air leak in the air bell system? Yes. Correct the air leak problem. No. Go to step (3)
  • 3. Replace the pressure sensor If this did not correct the problem, Go to step (4)
  • 4. Replace the main control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E21

Water not pumping out fast enough.

Issue:
  • 1. Check the drain hose for restrictions. Restriction. Correct problem. No restriction. Go to step (2).
  • 2. Start the washer and check for 120 VAC at the drain pump. Zero. Check the wiring. If wiring good, replace the main control board.120 VAC. Remove the pump and check for blockage. If blocked, remove the restriction, if not, replace the pump.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E31

Electronic pressure switch failure.

Issue:
  • Inspect the wiring between the pressure main control board.
  • Defective wiring. Correct wiring.Good wiring. Replace the pressure sensor. If this does not correct the problem, replace the main control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E32

Pressure sensor calibration problem.

Issue:
See E31
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E35

Pressure sensor indicates water overfill.

Issue:
  • 1. Is the water level above 4.5 inches ? Yes. Go to step (2). No. Go to step (4).
  • 2. Does water enter the washer continuously? Yes. Go to step (3). No. Check Air Trap for clog, if not replace the main control board.
  • 3. Remove power from washer. Does the water stop coming in? No. Replace the water valve assembly. Yes. Check wiring to valve assembly for shorts. If wiring is good, replace the main control board.
  • 4. Replace the pressure sensor switch. Did this correct the problem? Yes. Problem solved. No. Replace the main control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E38

Air trap clogged.

Issue:
See E35
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E41

Control board thinks the door switch is open.

Issue:
  • 1. Is the loading door closed? No. Close the door. Yes. Go the step (2).
  • 2. Can you hear the lock attempt to close? Yes. Check the door strike. If good, replace the door switch. No. Go the step (3)
  • 3. Check wire connection between door lock and main control board If good, replace the door lock. If problem is not corrected, replace the main control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E42

Door lock device failure

Issue:
See E41
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E44

Door closed sensing failure.

Issue:
See E41
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E45

Line door sensing failure.

Issue:
See E41
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E46

Door command sense.

Issue:
See E41
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E49

Door incongruence between door line and door sense.

Issue:
See E41
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E52

Bad signal from tachogenerator.

Issue:
1. Disconnect the plug from the drive motor and measure the resistance pins 4 & 5 in the motor. If the reading is between 105 & 130 Ohms, replace the motor control board. If the meter reads other than between 105 & 130 Ohms, replace the motor.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E53

Low Voltage to Motor Control Board.

Issue:
1. Check wiring between the main control board and motor control board. If good , replace the motor control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E54

Over speed.

Issue:
  • 1. Remove belt from the motor and spin the motor pulley. Does the motor spin free? No. Replace the motor. Yes. Go to step (2)
  • 2. Spin the tub pulley. Does the tub spin free? No. Check the tub bearings. Yes. Go to step (3)
  • 3. Disconnect the plug from the drive motor and measure resistance between pins 4 & 5 in the motor. If meter reads other than between 105 & 130 Ohms, replace the motor. If reading is between 105 & 130 Ohms, Go to step (4)
  • 4. Disconnect plug from the motor and measure the resistance of the windings (pin 1 to pin 2, pin 1 to pin 3, pin 2 to pin 3). All readings should be between 3 and 6 Ohms. If the readings are correct, replace motor control board. If the readings are incorrect, replace motor.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E55

Under speed.

Issue:
See E54
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E57

High current on inverter

Issue:
  • 1. Find out if unit was overloaded. If not, remove belt from the motor and spin the motor pulley. Does the motor spin free? No. Replace the motor. Yes. Go to step (2)
  • 2. Spin the tub pulley. Does the tub spin free? No. Check the tub bearings. Yes. Go to step (3)
  • 3. Disconnect plug from the motor and measure resistance of the windings (pin 1 to pin 2, pin 1 to pin 3, pin 2 to pin 3). All readings should be between 3 and 6 Ohms. If readings are correct, check wiring from motor to motor control board, If good, replace motor control board. If the readings are incorrect, replace motor.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E58

High current on motor phase.

Issue:
See E57
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E59

No tachogenerator signal for 3 seconds.

Issue:
See E54
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E5A

High temperature on heat sink caused by overloading.

Issue:
See E57
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E5C

High Voltage experienced by MC.

Issue:
1. Have power company check the frequency and voltage of the incoming power. If correct, for error code E5C, replace motor control board. If correct, for error codes EA1, EA2, EA3, EAE or EA5, replace main control board
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E5D

Communication problem.

Issue:
1. Communication problem. Check the wiring between the main control board and the motor control board. Wiring bad, correct wiring problem. Wiring good, replace main control board. If problem is not corrected, replace the motor control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E5E

Communication problem.

Issue:
See E5D
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E5F

MC is continuously resetting.

Issue:
See E5D
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E67

Heater sensing relay failure.

Issue:
  • 1. Check the resistance of the heating element. It should be approximately 14 ohms. If readings are incorrect, replace heating element.
  • 2. Check the resistance between ground and both heater terminals. It should be open when heater terminals are disconnected. If readings are incorrect, replace the heating element. If problem is not corrected, replace main control board.
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E68

Current leakage to ground on heater or fuse opened.

Issue:
See E67
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E69

Heating element relay failure.

Issue:
See E67
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E71

Drum water NTC failure. (Tub heater)

Issue:
1. Check the resistance of the drum water NTC. Is it around 4.8K ohms? No, replace the heating element. Yes, check the wiring
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E74

Wash temperature does not increase.

Issue:
See E71
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E91

Communication error between UI board and main control board.

Issue:
1. Communication problem.
Advice:
  • Check wiring between the main control board and user interface board. Wiring bad, Correct wiring problem.
  • Wiring good, Replace the user interface board.
  • If problem is not corrected, replace the main control board.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E92

User Interface to Main Board communications error

Issue:
See E91
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E93

Console or Main Board control problem.

Issue:
See E91
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E94

Main Board control problem.

Issue:
See E91
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E95

Communication problem between microprocessor and external EEPROM.

Issue:
See E91
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E97

Console or Main Board control problem.

Issue:
See E91
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E98

Console control problem.

Issue:
See E5D
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

E9F

Communication protocol

Issue:
See E5D
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

EA1

Power supply frequency out of limits

Issue:
See E5C
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

EA2

Power supply voltage too high

Issue:
See E5C
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

EA3

Power supply voltage too low

Issue:
See E5C
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

EA5

Main Voltage sensing failure

Issue:
See E5C
Advice:
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.

EAE

Line safe relay sensing failure

Issue:
See E5C
Advice:
If the problem persists, please arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

EF1

Clogged drain pump.

Issue:
Unclog the drain pump
Advice:
If the problem persists, please arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

EF2

Too much soap.

Issue:
Advise customer to reduce amount of soap being used.
Advice:
Reduce amount of soap being used

EF5

Incorrect water temperature.

Issue:
  • 1. Are the hot and cold water hoses switched? Yes. Switch the hoses to correct position No. go to step 2
  • 2. Is HOT water about the same temperature as the cold? Yes. Fix the HOT water in the house supply.
Advice:
If the problem persists, please arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

EF8

Key Stuck

Issue:
Check all buttons
Advice:
If the problem persists, please arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Arrange a visit from a Washing Machine engineer

If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.

Book online or give us a call on 0208 226 3633

London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )

Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.

Read 4921 times

Ask a Question

Book Online

Arrange an engineer visit online (London only)

Book a Repair

Quick Question

Captcha

My Account

Remember Me

Register for an online account and you'll be able to:

  • Log in at any time 24/7
  • Book an appointment quickly because we already have your details
  • View & pay your invoices instantly
  • Set up & manage Direct Debits
  • View your statement of account

Recent Discussions

Microwave tripped candy oven now it won’t turn on
1110 Hits 0 Votes 0 Replies
Posted on Saturday, 04 November 2023
Hi, I turned on the microwave this morning and it switched my oven off and now ...

Latest Replies

RE: beeping noise from hoover next washing machine
1 year ago
Quoted from Guest on Thursday, 02 May 2019 my hoover next washing machine has started beeping during a wash. still washes still spins and finishes load I have solved my beeping. Like...
RE: I have an error code C11 C21 C32 on my bosch oven HB13B251B
1 year ago
So had the issue with my oven this morning, for my type I needed to change c 5 0 to c 5 2 . Press and hold the clock for about 4 seconds to get in the the c code area - press the clock to move bet...