Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.
Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.
Creda Washing Machine Error codes
These error code explanations can help you diagnose a problem with your Creda Washing Machine.
North London Appliances Repair forums
We add more information as we learn so if you can't find what you need please ask in the Repair forums.
Creda IWD12 Integrated Washer Dryer Error Codes
1
Short circuit motor triac on electronic module
- Issue:
- Short circuit motor triac on electronic module
- Advice:
- Check wiring
- Check electronic controller
2
Motor detected as being jammed or motor tacho fallen off
- Issue:
- Motor detected as being jammed or motor tacho fallen off
- Advice:
- Check for objects trapped in the drum
- Check motor connector block
- Check wiring
- Check motor carbon brushes
- Check tacho connections
- Check motor
3
NTC fault
- Issue:
- NTC fault - temperature sensor detected as either open circuit or shorted
- Advice:
- Check wiring to temperature sensor
- Check thermistor
4
Pressure switch jammed on empty
- Issue:
- Pressure switch jammed on empty
- Advice:
- Check for blockages in pressure switch hose
- Check wiring to level sensor
- Check pressure switch is not defective
- Water inlet valve locked open
5
Pressure switch jammed on full
- Issue:
- Pressure switch jammed on full
- Advice:
- Check for overfoaming evidence - can trip pressure switch
- Check for blockages in pressure switch hose
- Check wiring to level sensor
- Check pressure switch is not defective
- Water inlet valve locked open
6
Program selector management error
- Issue:
- Program selector management error
- Advice:
- Check wiring
- Check electronic control PCB
7
Heater relay stuck
- Issue:
- Heater relay stuck
- Advice:
- Check wiring
- Check electronic control PCB
8
Heater relay cannot be activated
- Issue:
- Heater relay cannot be activated
- Advice:
- Check wiring
- Tap relays as they can jam on new boards
- Check electronic control PCB
9
Incompatible EEPROM
- Issue:
- Incompatible EEPROM
- Advice:
- Reflash EEPROM
- Check electronic controller
10
Pressure switch or level sensor not sensing correctly
- Issue:
- Pressure switch or level sensor not sensing correctly
- Advice:
- Check wiring and harness
- Check level sensor
- Check electronic control module
11
Drain pump cannot be activated
- Issue:
- Drain pump cannot be activated
- Advice:
- Check that filter is not blocked or obstructed
- Check drain hose is clear of any blockage or obstruction
- Check wiring to drain pump
- Check drain pump is not defective
- Check level sensor or switch
- Check wiring to level sensor
12
Not used
- Issue:
- Not used
- Advice:
- This error code is not used and should not be displayed
13
Dryer fan does not work
- Issue:
- Dryer fan does not work
- Advice:
- Check dryer NTC (temperature sensor)
- Check dryer fan motor
- Check wiring
- Check electronic controller
14
Dryer element detected as open circuit or short
- Issue:
- Dryer element detected as open circuit or short
- Advice:
- Check wiring
- Check dryer heating element
15
Dryer element relay on board not working
- Issue:
- Dryer element relay on board not working
- Advice:
- Check wiring
- Check electronic controller
Arrange a visit from a Dishwasher engineer
If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.
Book online or give us a call on 0208 226 3633
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Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.
