Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.
Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.
Beko Washing Machine Error codes
These error code explanations can help you diagnose a problem with your Beko Washing Machine.
North London Appliances Repair forums
We add more information as we learn so if you can't find what you need please ask in the Repair forums.
H1
NTC (thermistor) Open or Short Circuit
- Issue:
- The washing machine has detected an error with the wash thermistor and is reporting this. The error can be caused by either a short circuit or the thermistor itself being open circuit.
- Advice:
- Check wiring to thermistor
- Check thermistor normally ~4700 Ohms @ 25˚C ambient
H2
Heater detected open circuit
- Issue:
- Ordinarily this is the indication of a simple heater failure however it may pay to check the wiring and thermistor.
- Advice:
- Check wash heater for continuity
- Check wiring to heater
- Checck thermistor
H3
Heater detected as always on
- Issue:
- The wash heater is detected as being on constantly in the washing machine and the machine will abort and shut down.
- Advice:
- Check wash heater
- Check wiring
- Check pressure or level sensor
- Check heater relay on main control PCB
H4
Water inlet valve triac short circuit
- Issue:
- The electronic control module has detected a fault in the water inlet valve control triac, namely that it has a short circuit.
- Advice:
- Check wiring to water valve
- Check water valve
- Check valve triac on the electronic control board
H5
Drain pump detected open circuit
- Issue:
- Ordinarily this will be indicative of a simple drain pump failure.
- Advice:
- Check drain pump for continuity
- Check wiring to drain pump
H6
Motor triac short
- Issue:
- The electronic controller has detected a short circuit on the motor control triac but there are other things to check.
- Advice:
- Check wiring to motor
- Check motor
- Check motor control triac on main electronic board
H7
Pressure sensor failure
- Issue:
- This error is the electronic controller detecting that there is a failure of the pressure or level sensor however, it can also be caused by an errant reading or signal causing the failure to be detected.
- Advice:
- Check wiring to pressure sensor
- Check pressure sensor
- Check connectors on main control board
H11
Motor open circuit
- Issue:
- This error can be caused by the motor being oppen circuit or the motor tacho being detected as open circuit. Both can be cause by wiring or connection issues.
- Advice:
- Check wiring to motor
- Check wiring to motor tacho
- Check wiring from electronic controller to the motor
- Check motor
- Check motor tacho
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