Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.
Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.
Ariston Washing Machines and Washer Dryers Error codes
These error code explanations can help you diagnose a problem with your Ariston Washing Machines and Washer Dryers.
North London Appliances Repair forums
We add more information as we learn so if you can't find what you need please ask in the Repair forums.
F10
No cold fill.
- Issue:
- Check that the taps are on or if the drain hoses are kinked.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Ariston Washing Machine Repairs in London.
F11
No hot fill
- Issue:
- The ambient temperature is likely to be below freezing possibly due to the pipes being frozen. Also check that the taps are on or if the drain hoses are kinked.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Ariston Washing Machine Repairs in London.
F12
No mixed fill.
- Issue:
- It is likely that the water is not turned on at the taps.
- Advice:
- If the problem persists, please arrange an engineer visit. We offer fixed price Ariston Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.
F13
Check the water supply
- Issue:
- Check the water supply, inlet valve and hot and cold hose connections.
- Advice:
- If the problem persists, please arrange an engineer visit. We offer fixed price Ariston Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.
F14
Fault with the water heating
- Issue:
- A fault with the water heating has occurred.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Ariston Washing Machine Repairs in London.
F15
Water is not being pumped out
- Issue:
- Water is not being pumped out and a flood condition could occur.
- Advice:
- Check that the drainage hose is raised to the recommended minimum height and that the pipe is not blocked. If this fault indicator occurs again, please arrange an engineer visit. We offer fixed price Ariston Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.
F16
Water level Disconnect
- Issue:
- Extremely high water level Disconnect or turn off the water supply and ensure that the water level does not rise any more.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Ariston Washing Machine Repairs in London.
F17
Door not closed properly
- Issue:
- Door not closed properly.
- Advice:
- Close door firmly at the 3 o'clock position. If the problem persists, please arrange an engineer visit. We offer fixed price Ariston Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.
F20/1
The thermistor resistance has drifted
- Issue:
- The thermistor resistance has drifted or the temperature scanning sequence is incorrect. The ambient temperature could be below freezing.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Ariston Washing Machine Repairs in London.
F30/31
A motor drive problem
- Issue:
- A motor drive problem has occurred. Try running the programme again.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Ariston Washing Machine Repairs in London.
F40
Water below protection level
- Issue:
- Water below protection level during a heat step
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Ariston Washing Machine Repairs in London.
F41
Water level detect sequence incorrect
- Issue:
- Water level detect sequence incorrect.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Ariston Washing Machine Repairs in London.
F50/51
Customer language and wash programme have not been saved.
- Issue:
- Customer language and wash programme have not been saved.
- Advice:
- The system will run with default conditions (1000rpm max and English language). to re-programme your product. If the problem persists, please arrange an engineer visit. We offer fixed price Ariston Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.
Arrange a visit from a Washing Machine engineer
If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.
Book online or give us a call on 0208 226 3633
London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )
Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.
