Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.
Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.
Zanussi Fridge / Freezer Error Codes
These error code explanations can help you diagnose a problem with your Zanussi Fridge / Freezer.
North London Appliances Repair forums
We add more information as we learn so if you can't find what you need please ask in the Repair forums.
F1 and F2
Faulty thermostat
- Issue:
- Faulty thermostat
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Fridge Freezer Repairs in London.
F3, F4 and F5
Broken NTC temperature sensor
- Issue:
- F3, F4 and F5 is broken NTC temperature sensor
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Fridge Freezer Repairs in London.
"-"
Temperature below zero
- Issue:
- Is blinking "-" - temperature below zero; it is necessary to check thermostat settings;
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Fridge Freezer Repairs in London.
"0"
Faulty temperature sensor;
- Issue:
- Faulty temperature sensor;
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Fridge Freezer Repairs in London.
…
The appliance makes noise during operation.
- Issue:
- Some sounds are normal when the appliance is operating. Refer to the leaflet supplied with the appliance.
- Advice:
- …
…
The appliance does not operate.
- Issue:
- Make sure that the appliance is activated. Make sure that the mains plug is connected to the mains socket. Do a check and see if there is voltage. Connect a different appliance to the same mains socket. To repair a mains socket, contact a qualiied electrician.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Fridge Freezer Repairs in London.
…
The lamp does not come on
- Issue:
- Close and open the door to make sure that the lamp is not in standby
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Fridge Freezer Repairs in London.
…
The compressor operates continuously
- Issue:
- Set the temperature knob at a lower position. Make sure that the appliance door is closed. Make sure not to open and close the appliance door too frequently. Make sure not to put hot food in the appliance. Wait until it becomes cool.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Fridge Freezer Repairs in London.
…
Water collects on the rear plate of the fridge
- Issue:
- It is normal that this occurs when the automatic defrosting operates.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Fridge Freezer Repairs in London.
…
Water collects in the fridge
- Issue:
- Make sure that the drain hole is not clogged. Make sure that food or packaging do not prevent the water to collect in the water container.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Fridge Freezer Repairs in London.
…
There is water on the floor
- Issue:
- The melting water outlet does not flow in the evaporative tray above the compressor. Attach the melting water outlet to the evaporative tray.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Fridge Freezer Repairs in London.
…
The temperature in the appliance is too cold
- Issue:
- Set the temperature knob to a lower position.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Fridge Freezer Repairs in London.
…
The temperature in the appliance is not sufficiently cold.
- Issue:
- Set the temperature knob to a higher position. Make sure that the appliance door is closed. Make sure not to put hot food in the appliance. Wait for the food to become cool. Make sure that the appliance is not too full.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Fridge Freezer Repairs in London.
…
The temperature in the fridge is not sufficiently cold.
- Issue:
- Make sure that there is cold air circulation.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Fridge Freezer Repairs in London.
…
There is too much frost.
- Issue:
- Make sure that the food is closed in special containers or packaging. Make sure that the appliance door is closed. Set the temperature knob to a lower position.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Zanussi Fridge Freezer Repairs in London.
Arrange a visit from an Appliance engineer
If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.
Book online or give us a call on 0208 226 3633
London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )
Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.
