Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.
Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.
Samsung Washer Dryer Error codes
These error code explanations can help you diagnose a problem with your Samsung Washer Dryer.
Flashing numbers and letters mean something has gone wrong with your Samsung Washer dryer. But what? And, of course, you can't find your Washer dryer manual. It could be something simple that you can fix yourself and avoid a service call. You'll find a list of common repair issues and suggested resolutions for Samsung Washer dryer models here. Or, it could be serious enough that you should step away from the Washer dryer.
This list will help you decipher the codes and make an informed decision. And, if your Samsung Washer dryer starts flashing error codes, head over to this list to decipher those as well.
North London Appliances Repair forums
We add more information as we learn so if you can't find what you need please ask in the Repair forums.
LO or FL
Door lock error
- Issue:
- Door lock error
- Advice:
- Once the washer dryer cycle is complete if the door fails to unlock after seven tries, you'll get the LO or FL code. Begin by unplugging the washer dryer and force open the door. Check the wiring connections to the door lock/switch and tighten if needed. Forcing the door open may damage the door lock/switch which is often made of plastic. However, it is simple to replace and much less expensive than calling a technician.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Washer Dryer Repairs in London.
ds
Door is not locked
- Issue:
- Door is not locked
- Advice:
- If the washer dryer won't start and you see "ds", the washer dryer door is open and the lock is malfunctioning. Use the diagnostic test mode to check the door lock/switch assembly. If that shows the lock is is defective, replace it.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Washer Dryer Repairs in London.
dc
Unbalanced load
- Issue:
- Unbalanced load
- Advice:
- The dc code means the load has been detected as unbalanced during the final spin. The basket won't spin over 150 rpm when unbalanced and this code is displayed. Cancel the cycle or just let it end. Redistribute the load and respin. If this doesn't solve the problem, there may be damage to the suspension system. Check those areas for any wear and tear including metal or plastic shavings on the floor of the washer dryer interior.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Washer Dryer Repairs in London.
Sud (F70)
Too many suds
- Issue:
- Too many suds
- Advice:
- Using a regular detergent or even too much high-efficiency (HE) detergent will produce excessive suds. This extends the length of the cycle, leaves your clothes sticky and soiled (dirt redeposits) and leaves your washer dryer stinking! Allow the suds to settle and move to the spin cycle. Rerun the clothes using no detergent and then clean your washer dryer.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Washer Dryer Repairs in London.
lE
Water level sensor failure
- Issue:
- Water level sensor failure
- Advice:
- First, unplug the washer dryer and check the wire harness connections between the water level sensor and the main control board. After plugging in the washer dryer, the IE code still appears, the water level pressure sensor should be replaced.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Washer Dryer Repairs in London.
nF
Water fill problem
- Issue:
- Water fill problem
- Advice:
- If the washer dryer takes 40 minutes or more to fill or if the water level doesn't change after six minutes, this code will appear. Check that the water supply faucets behind the washer dryer are fully open and kink free. The lines can also freeze if the washer is exposed to low temperatures. It may also appear if the water inlet fill valves are defective. Replace the assembly.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Washer Dryer Repairs in London.
LE
Low water level during cycles
- Issue:
- Low water level during cycles
- Advice:
- Water level drops can be caused by leaks in the washer dryer tub or an improperly installed drain line which can siphon water out of the washer dryer.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Washer Dryer Repairs in London.
OE
Overflow or too high water levels
- Issue:
- Overflow or too high water levels
- Advice:
- A washer dryer that is overfilled is usually caused by water inlet valves that are not shutting off the water flow properly. Replace the water inlet valve assembly.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Washer Dryer Repairs in London.
nF1
Hot and cold water lines are reversed
- Issue:
- Hot and cold water lines are reversed
- Advice:
- Connect the hot and cold water fill hoses correctly on the back of the washer dryer.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Washer Dryer Repairs in London.
tE
Water temperature is either too high or too low
- Issue:
- Water temperature is either too high or too low
- Advice:
- Run the diagnostic test mode to check the water temperature that the control board is sensing. If the actual temperature is significantly different, the temperature sensor or thermistor should be replaced.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Washer Dryer Repairs in London.
nd
Water will not drain
- Issue:
- Water will not drain
- Advice:
- If the washer dryer fails to drain within 15 minutes, check the washer dryer drain filter and hose for a clog or restriction. If the drain pump is defective or damaged, replace it.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Washer Dryer Repairs in London.
E2
Stuck key on control board
- Issue:
- Stuck key on control board
- Advice:
- Try to free the key by gentle force. If you can't free the key, replace the user interface control board (also called the sub-PCB control board).
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Washer Dryer Repairs in London.
3E
No signal from the drive motor tachometer
- Issue:
- No signal from the drive motor tachometer
- Advice:
- Unplug the washer dryer. Check the wire harness connections on the drive motor and the electronic control board. If the wiring connections are sound, the drive motor or the tachometer usually needs to be replaced.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Washer Dryer Repairs in London.
2E
Internal control board failure
- Issue:
- Internal control board failure
- Advice:
- Unplug the washer dryer for 5 minutes to reset the electronic control board. Plug the washer dryer back in. If the code returns, replace the electronic control board.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Washer Dryer Repairs in London.
AE
Communication error between the Main PCB and Sub PCB in the control panel
- Issue:
- Communication error between the Main PCB and Sub PCB in the control panel
- Advice:
- Check the wire harness connections between the PCB control boards in the control panel. If the wiring connections are sound, replace one or both of the control boards.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Washer Dryer Repairs in London.
SF
Main PCB error
- Issue:
- Main PCB error
- Advice:
- Unplug the washer for 5 minutes to reset the electronic control board. Plug the washer dryer back in. If the code returns, replace the electronic control board.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Washer Dryer Repairs in London.
Hr
Heater relay failure
- Issue:
- Heater relay failure
- Advice:
- The heater relay is a component on the Main PCB control board. Unplug the washer dryer for 5 minutes to reset the Main PCB control board. Plug the washer dryer back in. If the code returns, replace the Main PCB control board.
We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Samsung Washer Dryer Repairs in London.
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