Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.
Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.
Neff Integrated Washer Dryer Error codes
These error code explanations can help you diagnose a problem with your Neff Integrated Washer Dryer.
North London Appliances Repair forums
We add more information as we learn so if you can't find what you need please ask in the Repair forums.
Neff Integrated Washer Dryer Error Codes
E01
Antiflood device in base has been activated
- Issue:
- Check for leak
- Check float switch in washing machine base
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Neff Washer Dryer Repairs in London.
E04
Washer dryer wash NTC (temperature sensor) shorted or open circuit
- Issue:
- Check wiring
- Check wash NTC
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Neff Washer Dryer Repairs in London.
E05
Water inlet valve error detected
- Issue:
- Check water supply to the washing machine is on
- Check fill hose is not kinked
- Check inlet valve filter
- Check water inlet valve
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Neff Washer Dryer Repairs in London.
E06
Drain error detected
- Issue:
- Check drain pump filter
- Check drain pump for blockage or restriction
- Check outlet hose for blockage or obstruction
- Check drain pump operation
- Check drain pump wiring
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Neff Washer Dryer Repairs in London.
E10
Motor fault detected
- Issue:
- Check motor connector block
- Check wiring
- Check motor carbon brushes
- Check tacho connections
- Check motor
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Neff Washer Dryer Repairs in London.
E14
Dryer NTC detected open or shorted
- Issue:
- Check wiring to dryer temperature sensor
- Check NTC
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Neff Washer Dryer Repairs in London.
Arrange a visit from an Appliance engineer
If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.
Book online or give us a call on 0208 226 3633
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Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.