Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.
Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.
North London Appliances Repair forums
We add more information as we learn so if you can't find what you need please ask in the Repair forums.
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The refrigerator does not operate.
- Issue:
- The plug is not inserted into the socket correctly. The fuse of the socket which your refrigerator is connected to or the main fuse have blownout.
- Advice:
- Insert the plug into the socket securely. Check the fuse.
…
Condensation on the side wall of the fridge compartment (MULTIZONE, COOL CONTROL and FLEXI ZONE).
- Issue:
- Ambient is very cold. Door has been opened frequently. Ambient is very humid. Food containing liquid is stored in open containers. Door of the refrigerator is left ajar. Thermostat is set to a very cold level.
- Advice:
- Do not install the refrigerator in places where the temperature falls below 10 °C. Do not open and close the door of refrigerator frequently. Do not install your refrigerator into highly humid places. Store food with liquid content in closed containers. Do not leave the doors of your refrigerator open for a long time. Set the thermostat to a suitable level.
…
Compressor is not running
- Issue:
- Protective thermic of the compressor will blow out during sudden power failures or plug-out plug-ins as the refrigerant pressure in the cooling system of the refrigerator has not beenbalanced yet. The refrigerator will start running approximately after 6 minutes. Please callthe Authorised Service Agent if the refrigerator does not start at the end of this period. The fridge is in defrost cycle. refrigerator is not plugged into the socket. >>>• Temperature settings are not made correctly. There is a power outage.
- Advice:
- This is normal for a full-automatically defrosting refrigerator. Defrosting cycle occurs periodically. Make sure that the plug is fit into the socket. Select the suitable temperature value. Refrigerator returns to normal operation when the power restores.
…
The operation noise increases when the refrigerator is running.
- Issue:
- The operating performance of the refrigerator may change due to the changes in theambient temperature. It is normal and not a fault.
- Advice:
- …
…
The refrigerator is running frequently or for a long time.
- Issue:
- New product may be wider than the previous one. Larger refrigerators operate for a longer period of time. The room temperature may be high. The refrigerator might be plugged in recently or might be loaded with food. refrigerator is plugged in or loaded with food recently, it will take longer for it to attain the set temperature. This is normal. Large amounts of hot food might be put in the refrigerator recently. Doors might be opened frequently or left ajar for a long time. into the refrigerator causes the refrigerator to run for longer periods. Do not open the doors frequently. Freezer or fridge compartment door might be left ajar. The refrigerator is adjusted to a very low temperature. warmer degree and wait until the temperature is achieved. Door seal of the fridge or freezer may be soiled, worn out, broken or not properly seated.
- Advice:
- It is normal that the product operates for longer periods in hot ambient. When the refrigerator is plugged in or loaded with food recently, it will take longer for it to attain the set temperature. This is normal. Do not put hot food into the refrigerator. The warm air that has entered into the refrigerator causes the refrigerator to run for longer periods. Do not open the doors frequently. Check if the doors are closed completely. Adjust the refrigerator temperature to a warmer degree and wait until the temperature is achieved. Clean or replace the seal. Damaged/broken seal causes the refrigerator to run for a longer period of time inorder to maintain the current temperature.
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Freezer temperature is very low while the fridge temperature is sufficient.
- Issue:
- The freezer temperature is adjusted to a very low value.
- Advice:
- Adjust the freezer temperature to a warmer degree and check
…
Fridge temperature is very low while the freezer temperature is sufficient.
- Issue:
- The fridge temperature is adjusted to a very low value.
- Advice:
- Adjust the fridge temperature to a warmer degree and check.
…
Food kept in the fridge compartment drawers is frozen.
- Issue:
- The fridge temperature is adjusted to a very high value.
- Advice:
- Adjust the fridge temperature to a lower value and check.
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