Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.
Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.
North London Appliances Repair forums
We add more information as we learn so if you can't find what you need please ask in the Repair forums.
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Power cut
- Issue:
- If you have a freezer thermometer, place it in the freezer where you can get easy access to it to read when the power returns. If the internal temperature is -18°C or less when the power returns, your food is safe. The food in your freezer will remain frozen for approx 16 hours with the door closed. If you know the power is going to be cut, 24 hours before, turn the thermostat control dial to MAX, this will make the freezer colder than normal. If there is no warning, turn the thermostat control dial to MAX after the power cut. Don’t open the freezer doors more than necessary.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Fridgemaster Fridge Freezer Repairs in London.
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The freezer is particularly cold
- Issue:
- You may have accidentally adjusted the thermostat control dial on MAX.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Fridgemaster Fridge Freezer Repairs in London.
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The freezer is particularly warm
- Issue:
- The compressor may not be working. Turn the thermostat control dial to MAX. If there is no humming noise, it is not working. Call your customer service department.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Fridgemaster Fridge Freezer Repairs in London.
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The freezer is not working
- Issue:
- Check it is plugged in and switched on. Check that the fuse in the plug has not blown. Plug in another appliance, such as a lamp, to see if the socket is working
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Fridgemaster Fridge Freezer Repairs in London.
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Condensation appears on the outside of the freezer
- Issue:
- This may be due to a change in the room temperature. Wipe off any residue of moisture. If the problem continues to call your customer service department
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Fridgemaster Fridge Freezer Repairs in London.
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Noises
- Issue:
- You may hear some unusual noises from time to time.
- Advice:
- ...
Arrange a visit from an Appliance engineer
If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.
Book online or give us a call on 0208 226 3633
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Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.
