Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.
Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.
Fisher & Paykel ActiveSmart™ Fridge Stage 4.1 Fault Codes
These error code explanations can help you diagnose a problem with Fisher & Paykel ActiveSmart™ Fridge Stage 4.1.
North London Appliances Repair forums
We add more information as we learn so if you can't find what you need please ask in the Repair forums.
Fault 1
FC SENSOR RESISTANCE FAULT
- Issue:
- The resistance of the FC Sensor is outside the normal range (< 660 ohms).
- Advice:
- Primary Action: Check sensor connection at controller. Secondary Action: Replace sensor.
Fault 2
EVAP SENSOR RESISTANCE FAULT
- Issue:
- The resistance of the Evaporator Sensor is outside of the normal range (> 45k ohms).
- Advice:
- Primary Action: Check sensor connection at controller. Secondary Action: Replace sensor.
Fault 3
EVAP SENSOR RESISTANCE FAULT
- Issue:
- The resistance of the Evaporator Sensor is outside of the normal range (< 660 ohms).
- Advice:
- Primary Action: Check sensor connection at controller. Secondary Action: Replace sensor.
Fault 4
PC SENSOR RESISTANCE FAULT
- Issue:
- The resistance of the PC Sensor is outside of the normal range (> 45k ohms).
- Advice:
- Primary Action: Check sensor connection at controller. Secondary Action: Replace sensor.
Fault 5
PC SENSOR RESISTANCE FAULT
- Issue:
- The resistance of the PC Sensor is outside of the normal range (< 660 ohms).
- Advice:
- Primary Action: Check sensor connection at controller. Secondary Action: Replace sensor.
Fault 6
DEFROST FAULT
- Issue:
- The previous 2 defrosts were aborted after 30 minutes.
- Advice:
- Primary Action: Check the defrost heater assembly in the FC - look for blown fuses, loose/bad connections. Secondary Action: Ensure that the defrost harness (brown wires) is securelypluggedinto the Power/Control module. Tertiary Action: Replace Power Module.
Fault 7
POWER/CONTROL MODULE SELF TEST FAULT
- Issue:
- On the last poer up, the Power/Control module failedits self test or there is an IO fault present.
- Advice:
- Primary Action: Go into diagnostics mode and check IO faults page. Secondary Action: If no IO faults switch product off, and back on again. If Code 7 re-appears recheck for IO faults. If none replace power module
Fault 9
LAH HIGH CURRENT FAULT
- Issue:
- The low ambient heater is drawing more current than expected. Either the heater or wiring is faulty.
- Advice:
- Primary Action: Check the wring and connections at both heater and power module. Secondary Action: Check heater resistance. If not within limits replace heater.
Fault 10
PC FAN CURRENT LOW CURRENT FAULT
- Issue:
- The PC fan is drawing less current than expected. Either the wiring is open circuit or the fan is faulty.
- Advice:
- Primary Action: Check PC fan wiring and connections at both the fan and power module. Secondary Action: Check fan. If faulty replace
Fault 11
PC FAN CURRENT HIGH CURRENT FAULT
- Issue:
- The PC fan is drawing more current than expected. Either the wiring is open circuit or the fan is faulty.
- Advice:
- Primary Action: Check PC fan wiring and connections at both the fan and power module. Secondary Action: Check fan. If faulty replace.
Fault 12
FC FAN CURRENT LOW CURRENT FAULT
- Issue:
- The FC fan is drawing less current than expected. Either the wiring is open circuit or the fan is faulty.
- Advice:
- Primary Action: Check FC fan wiring and connections at both the fan and power module. Secondary Action: Check fan. If faulty replace.
Fault 13
FC FAN CURRENT HIGH CURRENT FAULT
- Issue:
- The FC fan is drawing more current than expected. Either the wiring is open circuit or the fan is faulty.
- Advice:
- Primary Action: Check FC fan wiring and connections at both the fan and power module. Secondary Action: Check fan. If faulty replace.
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