Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.
Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.
De Dietrich Cooker & Oven Error codes
These error code explanations can help you diagnose a problem with your De Dietrich Cooker & Oven.
North London Appliances Repair forums
We add more information as we learn so if you can't find what you need please ask in the Repair forums.
...
The oven isn't heating
- Issue:
- The oven isn't connected to the power supply.
- The fuse has blown.
- The temperature selected is too low.
- Other causes.
- Advice:
- Connect to power supply.
- Change the fuse, checking that it is 16A.
- Increase the temperature selected.
…
The light inside the oven isn't working.
- Issue:
- The lamp is unusable.
- The oven isn't connected to the power supply or the fuse has blown
- Advice:
- Change the bulb.
- Connect to power supply or change fuse.
…
The cooling fan keeps working after the oven isturned off.
- Issue:
- The fan should stop after no longer than 1 hour, as soon as the temperature of the oven falls toapprox. 125°C.
- Advice:
- If it has not stopped after 1 hour, If the problem persists, please arrange an engineer visit. We offer fixed price De Dietrich Oven Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.
…
Pyro-cleaning doesn't start
- Issue:
- The door isn't shut properly.
- The clock time on the programmer is flashing.
- Other causes.
- Advice:
- Make sure the door is closed correctly.
- Set the hour of the day before starting up the pyro-clean
- Call the After-Sales Service.
…
The door lock during pyro-cleaning isn'tworking.
- Issue:
- The lock is not effective immediately.
- The door lock only becomes effective approx.
- 2 minutes after the start of the cycle.
- Advice:
- If it hasn't locked after 5 minutes, please arrange an engineer visit. We offer fixed price De Dietrich Oven Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.
…
The rotisserie spit keeps turning after the end of cooking
- Issue:
- he rotisserie spit motor keeps working until the selector is returned to the zero setting.
- Advice:
- …
…
Smoke is being produced during cooking
- Issue:
- Cooking temperature too high. Dirty oven
- Advice:
- Reduce the cooking temperature. Clean the oven by pyro-cleaning if this program is available.
…
There's no light inside the oven while the pyro-clean program is operating
- Issue:
- The lighting is only meant to come on for the l cooking programs.
- Advice:
- The pyro-clean cycle produces temperatures, which are too high for the lighting to work properly.
…
There's a noise inside the oven after the end of cooking
- Issue:
- The fan in the upper part of the oven (not visible) l is working (even if the oven is set to the "off" position)
- Advice:
- This is normal; the fan of a pyro-clean oven stays l on until the oven has cooled down.
…
The oven is not heating.
- Issue:
- The oven is not connected.
- Your fuse is out of order.
- The selected temperature is too low.
- Other causes.
- Advice:
- Connect the oven.
- Replace the fuse in your electrical setup and check its capacity (16A).
- Increase the selected temperature.
- Call the After Sales Service Department.
…
The cooling fan continues to operate after the oven stops.
- Issue:
- The fan should stop a maximum of one hour after cooking, or as soon as the oven temperature has lowered to approximately 125°C.
- Advice:
- …
…
The oven produces sparks.
- Issue:
- A metallic element is too near one of the walls or the grill
- Advice:
- Move any metal items away from the walls of the oven. - Never use metal items with the rack.
Arrange a visit from a Cooker & Oven engineer
If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.
Book online or give us a call on 0208 226 3633
London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )
Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.
