F0

No fault regisered

Issue:

No fault regisered

Advice:

...

F1

NTC sensor short-circuited water / heating

Issue:

NTC sensor short-circuited water / heating

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London.

F2

NTC sensor open-circuited water / heating

Issue:

NTC sensor open-circuited water / heating

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London.

F10

Water intake

Issue:

Water intake

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London.

F11

Water drainage

Issue:

Water drainage

Advice:

...

F15

Water intake fault - Hot water

Issue:

Water intake fault - Hot water

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London.

F16

Foam / Excess detergent

Issue:

Foam / Excess detergent

Advice:

...

F19

Flow meter slow / difficult to rotate

Issue:

Flow meter slow / difficult to rotate

Advice:

...

F20

Heating

Issue:

Heating

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London.

F29

Heater steam inactive

Issue:

Heater steam inactive

Advice:

...

F39

Electronic unit fault BAE (Control and Display electronic)

Issue:

Electronic unit fault BAE (Control and Display electronic)

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London.

F41

Faulty EEPROM / incorrect data

Issue:

Faulty EEPROM / incorrect data

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London.

F43

Model type not programmed

Issue:

Model type not programmed

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London.

F45

Flash RAM defective / Incorrect data

Issue:

Flash RAM defective / Incorrect data

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London.

F46

LCD connection defective

Issue:

LCD connection defective

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London.

F47

BAE/ SLT interface defective

Issue:

BAE/ SLT interface defective

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London.

F50

Drive

Issue:

Drive

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London.

F51

Level switch, pressure sensor

Issue:

Level switch, pressure sensor

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London.

F53

Speed sensor fault

Issue:

Speed sensor fault

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London.

F56

Final spin speed < 400 rpm

Issue:

Final spin speed < 400 rpm

Advice:

...

F62

Programmee selector defective (DWS)+B97

Issue:

Programmee selector defective (DWS)+B97

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London.

F63

Water path control unit fault

Issue:

Water path control unit fault

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London.

F64

Path sensor defective

Issue:

Path sensor defective

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London.

F65

Drum lighting cap missing

Issue:

Drum lighting cap missing

Advice:

...

F81

Heater unit - Steam inactive

Issue:

Heater unit - Steam inactive

Advice:

...

F83

Heater unit - Steam - Excessive temperature

Issue:

Heater unit - Steam - Excessive temperature

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London.

F92

Bacterial contamination risk

Issue:

Bacterial contamination risk

Advice:

...

F96

Water intake fault alternative water supply (grey water)

Issue:

Water intake fault alternative water supply (grey water)

Advice:

...

F100

Communication link failure to IK6 (faulty / interruped)

Issue:

Communication link failure to IK6 (faulty / interruped)

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London.

F101

IK6 faulty / incompatibilty

Issue:

IK6 faulty / incompatibilty

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London.

F102

Communication to smart house bus failure

Issue:

Communication to smart house bus failure

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London.

F103

Smart house bus link incompatibilty

Issue:

Smart house bus link incompatibilty

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London.

F104

Drive / low voltage (z.B. Klixon, low voltage FU)

Issue:

Drive / low voltage (z.B. Klixon, low voltage FU)

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London.

F105

NTC Thermoblock steam short circuit

Issue:

NTC Thermoblock steam short circuit

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London.

F106

NTC Thermoblock steam interruption

Issue:

NTC Thermoblock steam interruption

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London.

F131

EZL256 faulty / incompatible

Issue:

EZL256 faulty / incompatible

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London.

F138

Water in drip tray

Issue:

Water in drip tray

Advice:

...

F139

WPS dispenser unit

Issue:

WPS dispenser unit

Advice:

...

F140

Drainage dispenser unit

Issue:

Drainage dispenser unit

Advice:

...

Soak/Pre-wash

Flashing 'Soak/Pre-wash', 'Main wash', 'Rinse' or 'Rinse hold' indicator.

Issue:

A technical fault.

Advice:

• Turn the programme selector to 'Finish'.
• Switch the washing machine off.
• Switch the washing machine on again.
• Start a programme.

Inlet/Drain

Flashing or solid 'Inlet/Drain' indicator.

Issue:

Stopcock not open.

Advice:

• Terminate wash programme.
• Open stopcock.
• Reselect and start programme.

If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Inlet/Drain

Flashing or solid 'Inlet/Drain' indicator.

Issue:

Water inlet filter clogged.

Advice:

Clean water inlet filter as described in Operating Instructions (section on cleaning and care). If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Inlet/Drain

Flashing or solid 'Inlet/Drain' indicator.

Issue:

Inlet hose is kinked.

Advice:

Make sure there are are no sharp kinks or loops in the inlet hose. Monitor any kinks as these may cause the plastic to become brittle and worn. In the event of damage, replace the inlet hose. If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Inlet/Drain

Flashing or solid 'Inlet/Drain' indicator.

Issue:

On-site water pressure too low.

Advice:

Contact a plumber or the technician responsible for the machine. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Inlet/Drain

Flashing or solid 'Inlet/Drain' indicator.

Issue:

The end of the drain hose is too high.

Advice:

Ensure that the max. head height of 1 metre is not exceeded. If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Inlet/Drain

Flashing or solid 'Inlet/Drain' indicator.

Issue:

Drain filter and drain pump clogged.

Advice:

Clean the drain filter and the drain pump as per the Operating Instructions. If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Inlet/Drain

Flashing or solid 'Inlet/Drain' indicator.

Issue:

Water protection system activated.

Advice:

Turn off the water supply to the washing machine at the stopcock. Disconnect the appliance from the electrical supply. To remove the laundry please refer to the 'Opening the drum door in the event of a blocked drain outlet and/or power failure' in the operating instructions. If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Start/Stop

The display remains blank and the 'Start/Stop' button does not light up

Issue:

There is no power.

Advice:

• Check whether
• The mains plug is connected
• The fuse or circuit breaker has tripped.
• The door is closed.

Excess detergent

Flashing 'Excess detergent' (or Start) indicator.

Issue:

Incorrect detergent dispensing setting selected.

Advice:

Follow dosage instructions on packaging.

Excess detergent

Flashing 'Excess detergent' (or Start) indicator.

Issue:

The lock on the inner lid of toploader has not engaged.

Advice:

Check that the lock has properly engaged. If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Drain

The 'Drain' indicator light is flashing

Issue:

The end of the drain hose is too high.

Advice:

Ensure that the max. head height of 1 m is not exceeded. If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Drain

The 'Drain' indicator light is flashing

Issue:

Drain filter and drain pump clogged.

Advice:

Clean the drain filter and the drain pump as per the Operating Instructions. If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Inlet

The 'Inlet' indicator light is flashing

Issue:

Stopcock not open. (Water intake is blocked or restricted.)

Advice:

• Terminate the wash programme in accordance with the operating instructions.
• Open the stopcock.
• Select the wash programme and restart.

If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Inlet

The 'Inlet' indicator light is flashing

Issue:

The inlet hose is kinked. (Water intake is blocked or restricted.)

Advice:

Check the inlet hose. If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Inlet

The 'Inlet' indicator light is flashing

Issue:

The water inlet filter is clogged. (Water intake is blocked or restricted.)

Advice:

Clean the water intake filter in accordance with the operating instructions. If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Inlet

The 'Inlet' indicator light is flashing

Issue:

Water pressure is too low. (Water intake is blocked or restricted.)

Advice:

We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London.

Start

The 'Start' LED does not light up

Issue:

The door was not correctly engaged.

Advice:

Press hard against the lock side of the drum door and then press the Door button. If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Drain fault

An exclamation mark and 'Drain fault' is indicated in the display

Issue:

The drain hose has been fitted too high.

Advice:

Please make sure that the maximum drain height of 1 m is not exceeded. If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Drain fault

An exclamation mark and 'Drain fault' is indicated in the display

Issue:

The suds/drain fluff filter and drain pump are blocked.

Advice:

Clean the suds/drain fluff filter and the drain pump as described in the operating instructions. If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Technical fault

An exclamation mark and 'Technical fault' flashes in the display.

Issue:

There is a technical fault.

Advice:

Switch the machine off and disconnect from the mains supply. Reconnect the machine, switch on and restart the programme. If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Water inlet fault

An exclamation mark and 'Water inlet fault' is indicated in the display.

Issue:

Stopcock not open. (Water intake is blocked or restricted.)

Advice:

• Terminate the wash programme in accordance with the operating instructions.
• Open the stopcock.
• Select the wash programme and restart.

If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Water inlet fault

An exclamation mark and 'Water inlet fault' is indicated in the display.

Issue:

The inlet hose is kinked. (Water intake is blocked or restricted.)

Advice:

Check the inlet hose. If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Water inlet fault

An exclamation mark and 'Water inlet fault' is indicated in the display.

Issue:

The water inlet filter is clogged. (Water intake is blocked or restricted.)

Advice:

Clean the water intake filter in accordance with the operating instructions. If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

Water inlet fault

An exclamation mark and 'Water inlet fault' is indicated in the display.

Issue:

Water pressure is too low. (Water intake is blocked or restricted.)

Advice:

Contact a plumber. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

WaterProof fault

An exclamation mark and 'WaterProof fault' flashes in the display.

Issue:

WaterProof system activated.

Advice:

Turn off the water supply to the washing machine at the stopcock. Disconnect the appliance from the electrical supply. To remove the laundry please refer to the 'Opening the drum door in the event of a blocked drain outlet and/or power failure' in the operating instructions. If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

…

Stripes in display

Issue:

Display contrast not properly set to individual ambient lighting conditions.

Advice:

Reduce contrast. For further information please refer to the operating instructions. If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

…

The display is blank.

Issue:

The display switches off automatically in order to conserve energy ('stand-by').

Advice:

Press any button to quit stand-by. For further information please refer to Settings/Programmable Options, Stand-by, in the operating instructions. If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

…

The display is in a foreign language

Issue:

Incorrect language has been set.

Advice:

Depending on the model, the language can be modified as a programmable function or via the Settings menu. The flag symbol serves as a guide. For further details please refer to the operating instructions. If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

…

The display requests the entry of a PIN code

Issue:

The PIN function is active.

Advice:

Enter the PIN code and confirm. The PIN code can be deactivated if you do not wish the appliance to keep asking for it when it is switched on. For further information, please refer to the Settings/Programmable Options, Safety Lock in the operating instructions. If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

…

The display shows < 25% load when the washing machine is empty.

Issue:

This is the normal display with an empty washing machine.

Advice:

...

F41

The error message 'F41' appears in the display in conjunction with a programme abort.

Issue:

Fault in electronic controls.

Advice:

Switch the machine off for 10 seconds, then switch it back on and try again. If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

…

The washing machine sounds an audible signal and 'Call Service' is indicated.

Issue:

The drum lamp is not properly fitted.

Advice:

Check that the drum lighting is positioned correctly:

• Switch the appliance off and disconnect it from the electricity supply
• Remove the yellow lever from behind the detergent drawer fascia panel
)
• Insert the lever into the slot in the drum lighting unit
• Turn clockwise until you feel resistance

If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

…

Water inlet fault appears in display when machine is first used and machine does not spin.

Issue:

For safety reasons spinning is not possible until the machine has been prepared for using for the first time. The spin lock, programmed as standard, ensures that spinning cannot be carried out until a water intake has taken place.

Advice:

To activate the spin function, a wash programme without laundry and without detergent should be carried out (Cottons 60°C). If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

…

The display remains blank and the 'Start/Stop' button does not light up

Issue:

There is no power.

Advice:

Check whether

• The mains plug is connected
• The fuse or circuit breaker has tripped.
• The door is closed.

If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

…

Washing machine does not work and no indicators operative.

Issue:

• The appliance is not plugged in or the socket is not working.
• The door is not closed.
• The 'On/Off' switch has not been switched on.
• For models with interior light: the bulb cover could be loose.

Advice:

• Check that the appliance is plugged in and the fuse has not tripped. Plug another item into the socket or try the appliance in a different socket.
• The door lock is like an on/off switch for the appliance so if the door is open, it will not work. Push the door firmly shut
• Press the 'On/Off' switch
• Check that the bulb cover is fitted securely. See link below for instructions on checking the lamp cover.

If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

…

The pump makes strange noises.

Issue:

Noises at the beginning and end of the drainage cycle are perfectly normal.

Advice:

…

…

The washing machine rattles while spinning

Issue:

The washing machine is not standing level. The washing machine is not standing on a firm floor.

Advice:

Adjust the washing machine using a spirit level. A concrete floor is the most suitable installation surface for a washing machine, being far less prone to vibration during a spin cycle than wooden floorboards or a carpeted surface. On wooden floors, we recommend Installing the machine on a plywood base. The base should span several joists and be bolted to the joists and not only to the floorboards. If possible, install the machine in a corner, This is usually the most stable part of the floor. If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

…

The washing machine leaks around the door

Issue:

Door glass not sealing on the door seal. Damaged door seal. This could be because of clothing items got trapped between door glass and the door seal or because of sharp items in the laundry, i.e. bra wire, broken zip/button.

Advice:

Clean the door glass and seal, any hairs etc trapped between them can cause the appliance to leak. The door seal has to be exchanged. If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.

…

Water leaks from the end of the drain hose or from underneath the appliance

Issue:

Drain hose not secured. Blockage in the drain

Advice:

Check that the drain hose has not come out of the standpipe. It needs to be secured to ensure it stays in place. Tie a piece of string from the elbow or the hose to a bracket below that is supporting the standpipe. The elbow can also be secured to the wall with a screw. Alternatively, the hard U-bend on the end of the drain hose can be removed if you have a separate drain for the washing machine. The drain hose can then be inserted 15 to 20 cm into the drain pipe. Please remove any blockage from the drain. If the fault persists, please arrange an engineer visit. We offer fixed price Miele Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.