Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.
Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.
North London Appliances Repair forums
We add more information as we learn so if you can't find what you need please ask in the Repair forums.
CL
Child lock engaged
- Issue:
- Release child lock function to resume normal operation of the washing machine
To disengage child lock hold down temperature and eco/rapid together for a few seconds to set and unset the child lock function. - Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Washing Machine Repairs in London.
OE
Washing machine has failed to drain the water
- Issue:
- This fault code can mean that the pump is faulty as well as blocked, first of all check for a blockage and, if none is found then the likelihood is that the drain pump is faulty. Should you need it, the most common drain pump used on LG washers and washer dryers is this one.
On non-display panel models this fault code is denoted by the lights for 800, 500 and No Spin being lit or flashing.
- Advice:
-
- Check pump filter is clear and there are no obstructions
- Check the drain hose for obstruction
- Check the drain hose is not kinked
- Check the drain pump filter and clean if required
- Check the air chamber and pressure sensor hose
- Check drain pump, normal resistance is 152-175Ω
- Check drain pump rotor
- Check connections to water drain pump
IE
Water fill time out
- Issue:
- The washing machine has failed to fill with water in a reasonable time.
Essentially this error code is telling you that, for some reason, there is no water being detected filling into the washing machine. The most likely cause of that would be a water valve failure, commonly used water valves for LG can be found here.
On non-display panel models this fault code is denoted by the lights for Pre & Main being lit or flashing.
Water Inlet error - Pre-set water level not reached within 8 minutes or normal level within 25 minutes since inlet valve operated- Check water pressure. - Advice:
-
- Check water supply is on, clear and not frozen
- Check the air chamber and pressure sensor hose for blockages
- Check water inlet valve
- Check wiring to water inlet valve
- Check connections to water inlet valve
- Check the water valve resistances, normal is 3.5-4.5KΩ
- Check the main control PCB
dE
Washing machine door detected as being open
- Issue:
- Door open error code can also be displayed as "dOE"
Very simple error, the fault code indicates that either the door is indeed open or that the door lock or door interlock mechanism cannot inform the electronics that the door is properly closed. LG door locks are known to and do commonly fail, the common one used in most LG washing machines and washer dryers can be found here with a link to a lower cost alternative part. However the door handle (can be found here) is also a common source of trouble and, if the catch doesn't engage into the lock properly you will get this fault code being displayed.
On non-display panel models this fault code is denoted by the light for the door lock being lit or flashing.
- Advice:
- Check door is closed correctly and latched
- Check door handle for damage or wear
- Check door safety lock if inoperative replace door lock
- Check door lock wiring
- If there is a clicking sound once or twice when the Start/Pause button is pressed the main control board may be faulty
DE
'DE' error code
- Issue:
- Drain Error - Water has not drained within 5 minutes
- Advice:
- ...
FE
'FE' error code
- Issue:
- Overflow error - Water automatically pumped out because too much water is in the tub
- Advice:
- ...
PE
'PE' error code
- Issue:
- Pressure sensor switch Error - pressure sensor switch failure
- Advice:
- ...
DE
'DE' error code
- Issue:
- Door open Error - Door switch failure - occurs when start/pause button is pressed when door is open
- Advice:
- ...
TE
'TE' error code
- Issue:
- Heating Error - Thermistor failure
- Advice:
- ...
CE
'CE' error code
- Issue:
- Current Error - Main PWB assembly (PCB) failure. Stator assembly short circuited
- Advice:
- ...
LE
'LE' error code
- Issue:
- Lock Error - Lead wire assembly not connected. Hall sensor failure
- Advice:
- ...
AE
'AE' error code
- Issue:
- Aqua lock - Water leak
- Advice:
- ...
SE
'SE' error code
- Issue:
- Sensor Error - Wire harness fault. Hall sensor fault. Main PWB assembly (PCB) fault
- Advice:
- ...
PF
'PF' error code
- Issue:
- Power Failure - The washer has experienced a power failure. Restart the cycle
- Advice:
- ...
DHE
'DHE' error code
- Issue:
- Dry Heater Error - Dry heater faulty. Dry fan failure. Blocked duct.
- Advice:
- ...
CD
'CD' error code
- Issue:
- Cooling Down - Cooling down cycle
- Advice:
- (This is information code, not an error)
EHE
'EHE' error code
- Issue:
- Heater Error - Heating element wet / short circuit
- Advice:
- ...
ELE
'ELE' error code
- Issue:
- Heater Error - Heating element wet / short circuit
- Advice:
- ...
BE
'BE' error code
- Issue:
- Belt Error - Broken belt. Microswitch open circuit
- Advice:
- ...
TE1
'TE1' error code
- Issue:
- Heating Error - Low temperature thermistor open circuit
- Advice:
- ...
TE2
'TE2' error code
- Issue:
- Heating Error - Low temperature thermistor short circuit
- Advice:
- ...
TE3
'TE3' error code
- Issue:
- Heating Error - High temperature thermistor open circuit
- Advice:
- ...
TE4
'TE4' error code
- Issue:
- Heating Error - High temperature thermistor short circuit
- Advice:
- ...
UE
Washing machine has detected an imbalanced load
- Issue:
- This error code is more for information purposes than actually a fault as such. What the machine is telling you is that it has been unable to sort the laundry load and correctly spin without a risk of damage due to an unbalanced load. This error will clear when you restart the machine but do sort the laundry reduce or increase the load as required and for more information on load imbalances please see this article.
On non-display panel models this fault code is denoted by the lights for 1, 2, 3, 4, 5 and 6 being lit or flashing. - Advice:
-
- Reload the washing machine and attempt to spin again
- Check the installation of the washing machine for level and balance
- Check for small loads as small loads will cause an imbalance error
SE
Motor fault detected
- Issue:
- Can also be caused by be main PCB
This is not a good fault code to see as it will generally be correct and either the washing machine drive motor or the main electronic control PCB is faulty. - Advice:
-
- Check motor
- Check motor tacho
- Check all connections and blocks to the motor
- Check connections on the main control module
- Check main control module
CE
Current error to the washing machine
- Issue:
- Can be a short circuit to motor or PCB
This can be caused by a fault on your home electrics and, if that is the case then you will need an electrician to check your house wiring for any abnormality. - Advice:
-
- Check mains supply
- Check main control module
- Check main drive motor or stator
LE
Washing mchine motor locked error
- Issue:
- See fault code "DE" above as the some information applies to this error code with the addition (thanks BigCol) of the last on the list below, where trapped objects can cause this error code.
Also can be caused by large loads on gentle cycles liek Perm Press, Delicates, Hand Wash and Wool or Silk programs. The gentle cycles can register a problem with the motor if large loads are used on these programs. - Advice:
- Check door is closed correctly and latched
- Check door handle for damage or wear
- Check door safety lock if inoperative replace door lock
- Check door lock wiring
- Check the rotor assembly for cracks or breaks in the magnet
- Check the hall sensor resistance, usually 5-15Ω
- Check the resistance between V-U/UW/W-v on the stator, normally 8-11Ω
- Check for any objects trapped that are stopping the drum from rotating
FE
Washing machine has detected an overfill situation
- Issue:
Overflow error - Water automatically pumped out because too much water is in the tub
This error code can be caused by overfoaming which is a result of overloading (see this article) or by overdosing or, incorrect detergent as the pressure sensor will falsely read that there is too much water in the washing machine.
Also check the pressure sensor and that the machine has not actually overfilled with water.
On non-display panel models this fault code is denoted by the lights for synthetic, wool, blanket or pre and main being lit or flashing.
- Advice:
- Check for overfoaming or over soaping
- Check the air chamber and the pressure switch hose
- Check water level sensor
- Check wiring to water pressure sensor
- Check connections to water level sensor
- Check main electronic controller
tE
Water heating error detected
- Issue:
- For this error code you need to check both the water heater or element and thermistor, basically the washing machine is reporting a fault on the heating circuit with this fault code but it is not capable of identifying exactly where the fault actually lies.
On non-display panel models this fault code is denoted by the lights for 95, 60, 40 and cold being lit or flashing. - Advice:
- Check water heating element
- Check heater for contunuity, usually about 24.5-28.5Ω for washing
- Check steam heater for continuity usually about 42.5-49.5Ω
- Check thermistor or temperature sensor
- Check the thermistor resistance, usually about 53KΩ at 25˚C
- Check wiring to water heating element
- Check connections to water heating element and temperature sensor
PE
Water level sensor fault
- Issue:
- This fault code is fairly self-explanatory and tells you that the washing machine has detected an error with the pressure sensor or pressure switch. It is rare to see this error code on LG washers.
On non-display panel models this fault code can be shown by the lights for fuzzy, heating and speedy or super, normal and hold being lit or flashing. - Advice:
- Check water level sensor
- Check wiring to water pressure sensor
- Check connections to water level sensor
- Check main electronic controller
PF
Power failure
- Issue:
- The washing machine has experienced a power failure or power input error. Note that the washing machine must be connected directly to a power socket and not a multi connector according to LG.
- Advice:
-
- Check power supply cord is connected correctly and secure
- Check that the washing machine is not connected to a multi-way connecting strip
- Check wiring and connections between mains radio interference filter and control module
- Check the power LED is on, if not replace main control PCB
- Check the connectors to the display card to the main control card
IE
Inlet water supply error
- Issue:
- The initial expected water level isn’t reached in 8 minutes or the final preset water level isn’t reached in 25 minutes. Make sure that water supply faucets for the washer are open. Check the inlet water valves. If the valves are defective, replace the inlet water valve assembly. If the water valves are okay, replace the main electronic control board.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Washing Machine Repairs in London.
UE
Unbalanced load
- Issue:
- Redistribute the garments in the washer. If the load is too small to be balanced, increase the load size. Heavy items mixed with light ones may not balance properly. Make sure the washer is properly leveled.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Washing Machine Repairs in London.
OE
Drain error
- Issue:
- Washer did not drain within 10 minutes. Check the washer drain for a clog. Check the drain hose for a kink or restriction. Clean the large item filter in the drain pump. If the drain pump is damaged, replace it.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Washing Machine Repairs in London.
FE
Water overflow error
- Issue:
- The drain pump runs constantly when the FE error code is displayed. Check the inlet water valves to see if they shut off the water supply properly after the washer is filled. If the inlet water valves are defective, replace the inlet water valve assembly.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Washing Machine Repairs in London.
PE
Water level pressure sensor error
- Issue:
- Unplug the washer. Check the wiring between the water level pressure sensor and the main control board. If the wiring is okay, replace the water level pressure sensor
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Washing Machine Repairs in London.
dE
Door is open error
- Issue:
- Unplug the washer. Check the door for an obstruction. If the door is damaged, replace any defective parts. If the door is closing properly, check the door lock/switch assembly wiring. If the wiring connections are sound, replace the door lock/switch assembly.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Washing Machine Repairs in London.
tE
Heating sensor error
- Issue:
- Unplug the washer. Check the wiring connections on the drum thermistor (temperature sensor). Measure the resistance using a volt/ohm meter. It should measure about 40,000 ohms at 85 degrees F. If the thermistor is defective, replace it. Check the heating element for damage. If the heating element is defective, replace it.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Washing Machine Repairs in London.
LE
Locked drive motor error
- Issue:
- Check the wire harness connections on the motor and the hall sensor (tachometer). Repair any wiring failures. If the wiring connections are sound, check for damaged motor components. Replace any damaged motor components. If there are no problems found with the motor, replace the hall sensor.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Washing Machine Repairs in London.
EE
EEPROM error on main electronic control board
- Issue:
- The EEPROM (Electrically Erasable Programmable Read-Only Memory) on the control board is corrupted. Try to clear the code by unplugging the washer for 5 minutes. If the code doesn't clear when you restore power, replace the main control board.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Washing Machine Repairs in London.
PF
Power failure
- Issue:
- A power failure occurred during the cycle. The cycle may not have completed properly. Start a new cycle.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Washing Machine Repairs in London.
…
Rattling and clanking noise
- Issue:
- Foreign objects such as coins or safety pins maybe in drum or pump.
- Advice:
- Stop washer and check drum and drain filter. If noise continues after washer is restarted, We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Washing Machine Repairs in London.
…
Thumping sound
- Issue:
- Heavy wash loads may produce a thumping sound. This is usually normal
- Advice:
- If sound continues, washer is probably out of balance. Stop and redistribute wash load.
…
Vibrating noise
- Issue:
- Have all the transit bolts and packing been removed? Are all the feet resting firmly on the ground
- Advice:
- If not removed during installation, refer to Installation guide for removing transit bolts. Wash load may be unevenly distributed in drum. Stop washer and rearrange wash load.
…
Water leaks
- Issue:
- Fill hoses or drain hose are loose at tap or washer. House drain pipes are clogged
- Advice:
- Check and tighten hose connections Unclog drain pipe. We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Washing Machine Repairs in London.
…
Oversudsing
- Issue:
- Too much detergent or unsuitable detergent may cause excessive foaming which may result in water leaks.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Washing Machine Repairs in London.
…
Water does not enter washer or it enters slowly
- Issue:
- Water supply is not adequate in area. Water supply tap is not completely open. Water inlet hose(s) are kinked. The filter of the inlet hose(s) are clogged.
- Advice:
- Check another tap in the house. Fully open tap. Straighten hose(s). Check the filter of the inlet hose(s)
…
Water in the washer does not drain or drains slowly
- Issue:
- Drain hose is kinked or clogged. The drain filter is clogged
- Advice:
- Clean and straighten the drain hose. Clean the drain filter.
…
Washer does not start
- Issue:
- Electrical power cord may not be plugged in or connection may be loose. House fuse blown, circuit breaker tripped,or a power outage has occurred. Water supply tap is not turned on.
- Advice:
- Make sure plug fits tightly in wall outlet. Reset circuit breaker or replace fuse. Do not increase fuse capacity. If problem is a circuit overload, have it corrected by a qualified electrician. Turn on water supply tap.
…
Washer won't spin
- Issue:
- Check that the door is firmly shut
- Advice:
- Close the door and press the Start/Pause button. After pressing the Start/Pause button, it may take a few moments before the clothes washer begins to spin. The door must lock before spin can be achieved
…
Door does not open
- Issue:
- Once started, the door can not be opened for safety reasons. Wait one or two minutes before opening the door to give the electric locking mechanism time to release.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Washing Machine Repairs in London.
…
Wash cycle time delayed
- Issue:
- The washing time may vary by the amount of laundry, water pressure, water temperature and other using conditions. If the imbalance is detected or if the suds removing program works, the wash time shall be increased
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Washing Machine Repairs in London.
PE
pressure sensor switch failure
- Issue:
- Pressure sensor switch Error - pressure sensor switch failure
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Washing Machine Repairs in London.
DE
Door open Error
- Issue:
- Door open Error - Door switch failure - occurs when start/pause button is pressed when door is open
- Advice:
- ...
TE
Heating Error
- Issue:
- Heating Error - Thermistor failure
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Washing Machine Repairs in London.
…
Dry problem
- Issue:
- Does not dry. Do not overload. Check that the washer is draining properly to extract adequate water from th load. Clothes load is too small to tumble properly. Add a few towels.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price LG Washing Machine Repairs in London.
If you have a LG washing machine which makes an abnormally loud noise when it's on the spin cycle this could be a sign the bearings have worn on the appliance and need replacing.
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