Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.
Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.
Whirlpool Dishwasher Error Codes
These error code explanations can help you diagnose a problem with your Whirlpool Dishwasher.
North London Appliances Repair forums
We add more information as we learn so if you can't find what you need please ask in the Repair forums.
F1
NTC break
- Issue:
- Temperature out of the normal value (-3°C till +85°C) / 1 Flash - NTC or thermistor open circuit
- Advice:
- 1. Temperature inside higher than +85°C. 2. NTC defective (the NTC is the most common cause of this error and can be obtained from this link). 3. Dishwasher is frozen, less than -3°C. If the temperature is less than -3°C, fill the appliance with a cup of warm water to warm it up before you start it. We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Dishwasher Repairs in London.
F2
Water Leakage
- Issue:
- Water is in the bottom tray / 2 Flashes - Water leak detected
- Advice:
- Floater or float switch switches off the water valve and the electronic switches on the drain pump until pressure sensor reports that it is empty. There are numerous causes for this fault, but it all usually comes down to the fact that something, somewhere is leaking. To cure this you need to find the leak. We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Dishwasher Repairs in London.
F3
Dishwasher Heating System Defective / 3 Flashes - Heating system defective
- Issue:
- Indicated after approximately 25 minutes of failure to reach operating temperature.
- Advice:
- 1. Heats too slowly (less than 1,5 °C in 10 min). 2. Water heater or heating element is defective (this is the most common cause of this issue and the heating element is available from this link). 3. Relays (RE2) on control board (CB) is defective. 4. NTC - resistance fluctuation (the NTC or thermostat sensor, as noted above, can be found from this link). Check the heating element first if you get this error. We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Dishwasher Repairs in London.
F4
Dishwasher Draining Failure / 4 Flashes - Failure to drain out
- Issue:
- Drain pump starts and after 4 min the machine detects that it is “not empty”
- Advice:
- 1. Drain pump defective. 2. Siphon closed. 3. Control board defective (very rare!). 4. OWl/WI defective (Optical sensors, if fitted, but most don't have them). The most common cause of this is either a blocked or defective drain pump. On that front you have two choices, you can either go with the genuine dishwasher drain pump from this link or, you can opt for a much, much cheaper compatible drain pump from this link. We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Dishwasher Repairs in London.
F5
5 Flashes - Rotor or spray arm blocked
- Issue:
- 5 Flashes Rotor or spray arm blocked
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Dishwasher Repairs in London.
F6
Water Tap Closed
- Issue:
- Water valve is switched on but flow meter sends no impulses and the water indicator is off / 6 Flashes - No incoming water
- Advice:
- 1. Water inlet tap closed. 2. Water inlet hose blocked. 3. Water inlet valve defective (common enough issue but also check the flow meter in the side chamber, the water valve is here if required). 4. Flow meter detective. It is a very common issue with these dishwashers and the common flow meter is built into the side chamber which can be accessed by removing the right hand side panel (looking from the front of the dishwasher) and the commonly used spare part can be found from this link. We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Dishwasher Repairs in London.
F7
Flow Meter Failure
- Issue:
- Water inlet valve is switched on and the water indicator is on. / 7 Flashes - Flow meter failure
- Advice:
- 1. Flow meter sends too few impulses (less than 10 imp. in 10 sec.). 2. Water tap closed during water inlet. 3. Water inlet hose blocked. 4. Water inlet valve defective. 5. Flow meter defective. We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Dishwasher Repairs in London.
F8
Water Level Failure
- Issue:
- Failures are supervised over the whole program. Mechanical water indicator WI Spray pump works, the WI switches more than 20 times in 2 minutes back / 8 Flashes - Water level fault
- Advice:
- Optical Water Indicator. Always after the OWI - signal is missing the electrical components are turned off for 5 sec. If after the 5 sec. the OWl-Signal is still not present then it notes a failure F8. If, however, after the 5 sec the OWl-Signal is present, then the water-level is filled to 6 Ltr. and the electrical components are again turned on. After the OWl signal is missing for a second time note an F8 failure. 1. Water inlet defect? Should switch on after approximately a 1 litre intake of water. 2. Filter blocked. 3. Water foaming giving false reading. 4. Pot has turned off and is filled with spray water. 5. No stable spray pump working, main wash motor faulty. We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Dishwasher Repairs in London.
F9
Continuous Water Inlet / 9 Flashes - ontinuous water inlet
- Issue:
- Water inlet valve is switched off, water indicator on, flow meter sends impulses (more than 10 imp. in 10 sec.)
- Advice:
- 1. Water inlet valve mechanically not closed. 2. Triac on the control board permanently switched on. (short circuit). Reaction: interval 30 sec. drain pump on / 20 sec. drain pump off in interval. The main control boards are model specific, if you want to buy one please contact us with the model number and the 12NC number from the rating plate just inside the door of the dishwasher to ensure that you get the correct one. We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Dishwasher Repairs in London.
F0
Sensor failure, only displayed in test program
- Issue:
- 10 Flashes - Sensor failure, only displayed in test program
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Dishwasher Repairs in London.
FA
Optical water indicator (Turbidity Sensor)
- Issue:
- 11 Flashes - Optical water indicator (Turbidity Sensor)
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Dishwasher Repairs in London.
FB
Motorised diverter valve
- Issue:
- 12 Flashes - Motorised diverter valve
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Dishwasher Repairs in London.
FC
Water hardness sensor failure
- Issue:
- 13 Flashes - Water hardness sensor failure
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Dishwasher Repairs in London.
Clean light blinks 7 times
Heater circuit failure. Control didn't detect the expected rise in water temperature.
- Issue:
- Check the heating element and related components (wiring and control board) in that circuit.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Dishwasher Repairs in London.
Console light blinks rapidly
The control detects a stuck button on the control panel.
- Issue:
- A failed control panel or a malfunctioning electronic control board can cause this code. Check the buttons on the control panel using a volt/ohm meter. In most cases, the control panel must be replaced. If that doesn't solve the problem, the electronic control board might be at fault.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Dishwasher Repairs in London.
Start/Resume light blinks slowly
If the dishwasher door is opened or power is interrupted during the cycle, the dishwasher won't start again until the door is detected as closed and the Start/Resume button is pressed.
- Issue:
- Check the door latch and switch assembly. A failure in the Start/Resume button also can cause this problem.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Dishwasher Repairs in London.
Clean light stays on
The dishwasher won't start a new cycle unless it detects that the door opened after the previous cycle.
- Issue:
- Turn off power to the dishwasher by shutting off the breaker and restarting. If that does not work, the door switch assembly is stuck and must be replaced.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Dishwasher Repairs in London.
Control lock LED is on but not accepting key presses
Accidentally turned on or control detected keypad problem.
- Issue:
- Press the Heated Dry key for 5 seconds to turn off control lock feature. If that doesn't work, replace keypad.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Dishwasher Repairs in London.
Sanitized LED blinks at end of cycle
Control couldn't confirm that the dishes were sanitized.
- Issue:
- Check voltage to the dishwasher and the temperature of incoming water. Check the diverter motor, the heater and the OWI/thermistor.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Dishwasher Repairs in London.
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