Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.
Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.
Do not attempt to repair any part of the cooker yourself. Always contact a qualified electrical engineer or your Redfyre Dealer.
North London Appliances Repair forums
We add more information as we learn so if you can't find what you need please ask in the Repair forums.
The following guide covers minor faults relating to the hob:
H
H - WARNING - the hob's surface remains hot
- Issue:
- Correct zone has been switched ON and temperature setting has been selected
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Redfyre Range Cooker Repairs in London.
E4
E4 - is displayed on hob
- Issue:
- This error message is displayed if one or both of the hob lids are down when the induction burners are activated. The hob turns itself off after a short pause. Lift lids to continue.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Redfyre Range Cooker Repairs in London.
E2
E2 - is displayed on hob
- Issue:
- This error message is displayed if a hot pan is placed on top of the touch controls. Leave the hob to cool to clear the error signal.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Redfyre Range Cooker Repairs in London.
Arrange a visit from an Appliance engineer
If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.
Book online or give us a call on 0208 226 3633
London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )
Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.