Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.
Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.
Electrolux Washing Machine IQ-Touch Wave-Touch EIFLW series Error Codes
These error code explanations can help you diagnose a problem with your Electrolux Washing Machine IQ-Touch Wave-Touch EIFLW series.
North London Appliances Repair forums
We add more information as we learn so if you can't find what you need please ask in the Repair forums.
E11
Fill time too long.
- Issue:
-
- 1. Is the incoming water flow normal? Yes. Go to step (4). No. Go to step (2)
- 2. Are the incoming water faucets turned on? No. Turn water faucets on. Yes. Go to step (3).
- 3. Is the incoming water pressure above (20) psi. No. Have customer correct pressure problem. Yes. Check for kinked or blocked incoming water hoses, clean the incoming water screens. If problem still remains, replace the water inlet valve assembly.
- 4. Does the fill water continue to enter the washer? Yes. Go to step (5). No. Go to step (6)
- 5. Remove power from the washer. Did the water fill stop? Yes. Go to step (6) No. Replace the inlet valve assembly. Pressure switch checks good. Go to step (7). Pressure switch checks bad. Replace the pressure switch.
- 6. Replace the pressure sensor If this did not correct the problem, go to step 7.
- 7. Replace the main control board.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.
E13
Water leak in tub or air leak in air bell.
- Issue:
-
- 1. Is the washer leaking water? Yes. Correct water leak. No. Go to step (2)
- 2. Is there an air leak in the air bell system? Yes. Correct the air leak problem. No. Go to step (3)
- 3. Replace the pressure sensor If this did not correct the problem, Go to step (4)
- 4. Replace the main control board.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.
E21
Water not pumping out fast enough.
- Issue:
-
- 1. Check the drain hose for restrictions. Restriction. Correct problem. No restriction. Go to step (2).
- 2. Start the washer and check for 120 VAC at the drain pump. Zero. Check the wiring. If wiring good, replace the main control board.120 VAC. Remove the pump and check for blockage. If blocked, remove the restriction, if not, replace the pump.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.
E31
Electronic pressure switch failure.
- Issue:
-
- Inspect the wiring between the pressure main control board.
- Defective wiring. Correct wiring.Good wiring. Replace the pressure sensor. If this does not correct the problem, replace the main control board.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.
E32
Pressure sensor calibration problem.
- Issue:
- See E31
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.
E35
Pressure sensor indicates water overfill.
- Issue:
-
- 1. Is the water level above 4.5 inches ? Yes. Go to step (2). No. Go to step (4).
- 2. Does water enter the washer continuously? Yes. Go to step (3). No. Check Air Trap for clog, if not replace the main control board.
- 3. Remove power from washer. Does the water stop coming in? No. Replace the water valve assembly. Yes. Check wiring to valve assembly for shorts. If wiring is good, replace the main control board.
- 4. Replace the pressure sensor switch. Did this correct the problem? Yes. Problem solved. No. Replace the main control board.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.
E38
Air trap clogged.
- Issue:
- See E35
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.
E41
Control board thinks the door switch is open.
- Issue:
-
- 1. Is the loading door closed? No. Close the door. Yes. Go the step (2).
- 2. Can you hear the lock attempt to close? Yes. Check the door strike. If good, replace the door switch. No. Go the step (3)
- 3. Check wire connection between door lock and main control board If good, replace the door lock. If problem is not corrected, replace the main control board.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.
E42
Door lock device failure
- Issue:
- See E41
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.
E44
Door closed sensing failure.
- Issue:
- See E41
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.
E45
Line door sensing failure.
- Issue:
- See E41
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.
E46
Door command sense.
- Issue:
- See E41
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.
E49
Door incongruence between door line and door sense.
- Issue:
- See E41
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.
E52
Bad signal from tachogenerator.
- Issue:
- 1. Disconnect the plug from the drive motor and measure the resistance pins 4 & 5 in the motor. If the reading is between 105 & 130 Ohms, replace the motor control board. If the meter reads other than between 105 & 130 Ohms, replace the motor.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.
E53
Low Voltage to Motor Control Board.
- Issue:
- 1. Check wiring between the main control board and motor control board. If good , replace the motor control board.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.
E54
Over speed.
- Issue:
-
- 1. Remove belt from the motor and spin the motor pulley. Does the motor spin free? No. Replace the motor. Yes. Go to step (2)
- 2. Spin the tub pulley. Does the tub spin free? No. Check the tub bearings. Yes. Go to step (3)
- 3. Disconnect the plug from the drive motor and measure resistance between pins 4 & 5 in the motor. If meter reads other than between 105 & 130 Ohms, replace the motor. If reading is between 105 & 130 Ohms, Go to step (4)
- 4. Disconnect plug from the motor and measure the resistance of the windings (pin 1 to pin 2, pin 1 to pin 3, pin 2 to pin 3). All readings should be between 3 and 6 Ohms. If the readings are correct, replace motor control board. If the readings are incorrect, replace motor.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.
E55
Under speed.
- Issue:
- See E54
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.
E57
High current on inverter
- Issue:
-
- 1. Find out if unit was overloaded. If not, remove belt from the motor and spin the motor pulley. Does the motor spin free? No. Replace the motor. Yes. Go to step (2)
- 2. Spin the tub pulley. Does the tub spin free? No. Check the tub bearings. Yes. Go to step (3)
- 3. Disconnect plug from the motor and measure resistance of the windings (pin 1 to pin 2, pin 1 to pin 3, pin 2 to pin 3). All readings should be between 3 and 6 Ohms. If readings are correct, check wiring from motor to motor control board, If good, replace motor control board. If the readings are incorrect, replace motor.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.
E58
High current on motor phase.
- Issue:
- See E57
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.
E59
No tachogenerator signal for 3 seconds.
- Issue:
- See E54
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.
E5A
High temperature on heat sink caused by overloading.
- Issue:
- See E57
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.
E5C
High Voltage experienced by MC.
- Issue:
- 1. Have power company check the frequency and voltage of the incoming power. If correct, for error code E5C, replace motor control board. If correct, for error codes EA1, EA2, EA3, EAE or EA5, replace main control board
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.
E5D
Communication problem.
- Issue:
- 1. Communication problem. Check the wiring between the main control board and the motor control board. Wiring bad, correct wiring problem. Wiring good, replace main control board. If problem is not corrected, replace the motor control board.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.
E5E
Communication problem.
- Issue:
- See E5D
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.
E5F
MC is continuously resetting.
- Issue:
- See E5D
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.
E67
Heater sensing relay failure.
- Issue:
-
- 1. Check the resistance of the heating element. It should be approximately 14 ohms. If readings are incorrect, replace heating element.
- 2. Check the resistance between ground and both heater terminals. It should be open when heater terminals are disconnected. If readings are incorrect, replace the heating element. If problem is not corrected, replace main control board.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.
E68
Current leakage to ground on heater or fuse opened.
- Issue:
- See E67
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.
E69
Heating element relay failure.
- Issue:
- See E67
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.
E71
Drum water NTC failure. (Tub heater)
- Issue:
- 1. Check the resistance of the drum water NTC. Is it around 4.8K ohms? No, replace the heating element. Yes, check the wiring
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.
E74
Wash temperature does not increase.
- Issue:
- See E71
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.
E91
Communication error between UI board and main control board.
- Issue:
- 1. Communication problem.
- Advice:
-
- Check wiring between the main control board and user interface board. Wiring bad, Correct wiring problem.
- Wiring good, Replace the user interface board.
- If problem is not corrected, replace the main control board.
E92
User Interface to Main Board communications error
- Issue:
- See E91
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.
E93
Console or Main Board control problem.
- Issue:
- See E91
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.
E94
Main Board control problem.
- Issue:
- See E91
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.
E95
Communication problem between microprocessor and external EEPROM.
- Issue:
- See E91
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.
E97
Console or Main Board control problem.
- Issue:
- See E91
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.
E98
Console control problem.
- Issue:
- See E5D
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.
E9F
Communication protocol
- Issue:
- See E5D
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.
EA1
Power supply frequency out of limits
- Issue:
- See E5C
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.
EA2
Power supply voltage too high
- Issue:
- See E5C
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.
EA3
Power supply voltage too low
- Issue:
- See E5C
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.
EA5
Main Voltage sensing failure
- Issue:
- See E5C
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London.
EAE
Line safe relay sensing failure
- Issue:
- See E5C
- Advice:
- If the problem persists, please arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.
EF1
Clogged drain pump.
- Issue:
- Unclog the drain pump
- Advice:
- If the problem persists, please arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.
EF2
Too much soap.
- Issue:
- Advise customer to reduce amount of soap being used.
- Advice:
- Reduce amount of soap being used
EF5
Incorrect water temperature.
- Issue:
-
- 1. Are the hot and cold water hoses switched? Yes. Switch the hoses to correct position No. go to step 2
- 2. Is HOT water about the same temperature as the cold? Yes. Fix the HOT water in the house supply.
- Advice:
- If the problem persists, please arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.
EF8
Key Stuck
- Issue:
- Check all buttons
- Advice:
- If the problem persists, please arrange an engineer visit. We offer fixed price Electrolux Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.
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