Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.
Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.
North London Appliances Repair forums
We add more information as we learn so if you can't find what you need please ask in the Repair forums.
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Your machine does not operate.
- Issue:
- It is unplugged. Your fuse is defective. The electric power is off. Start/pause button has not been pressed. The program knob is in O (off) status. The door is not shut properly. Child lock is active.
- Advice:
- Insert the plug into the socket. Change your fuse. Check the electric power. Press the start/pause button. Bring the program knob on the desired status. Shut the door properly. You should hear the click
…
Your machine does not receive water.
- Issue:
- Water tap is closed. The water inlet hose may be bent. The water inlet hose is obstructed. The valve inlet filter is obstructed. The door is not shut properly
- Advice:
- Open water tap. Check the water inlet hose. Clean the filters of water inlet hose. Clean the valve inlet filters. Shut the door properly. You should hear the click
…
Your machine is not draining water.
- Issue:
- The drain hose is obstructed or bent. The pump filter is obstructed. The clothes are not placed inside the machine in a well balanced manner.
- Advice:
- Check the drain hose. Clean the pump filter. Spread the clothes inside the machine in an orderly and well balanced manner.
…
Your machine is vibrating.
- Issue:
- The feet of your machine are not adjusted. Transportation screws are not removed.
- Advice:
- Adjust the feet. Remove transportation screws
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