Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.
Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.
Whirlpool Washing Machine Duet Alpha Model Error Codes
These error code explanations can help you diagnose a problem with your Whirlpool Washing Machine Duet Alpha Model.
North London Appliances Repair forums
We add more information as we learn so if you can't find what you need please ask in the Repair forums.
SUDS
Excessive suds
- Issue:
- If you see excessive suds in the washer, start using the right amount of high-efficiency (HE) detergent.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.
F0E1
Load detected during the washer cleaning cycle
- Issue:
- Remove clothes from the washer. The washer must be empty when running a washer cleaning cycle.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.
F1E1
Main control board failure
- Issue:
- Try to reset the control board by unplugging the washer for 5 minutes and then restoring power. If the F1E1 code returns after restoring power, replace the main electronic control board.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.
F1E2
Motor control board error
- Issue:
- Unplug the washer. Check the wire harness connections on the motor control board. Make sure the drive motor connections are secure. If the wiring connections are okay, replace the motor control board.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.
F2E3
Main control board mismatch or main control board failure
- Issue:
- The code appears when you install the wrong main control board. Order and install the correct main control board for your washer. If the code appears when you're not replacing the main control board, then the main control board failed. Replace the main control board.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.
F3E1
Water level pressure switch failure
- Issue:
- Unplug the washer. Check the wiring between the water level pressure switch and the main control board. Reconnect any loose wires. Replace the wire harness if damaged. If the wiring is okay, replace the water level pressure switch.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.
F3E2
Temperature sensor failure
- Issue:
- Unplug the washer and check the wiring going to the water temperature sensor. If the wiring is okay, replace the temperature sensor.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.
F4E0
Water heater failure
- Issue:
- Unplug the washer and check the wiring going to the water-heating element. If the wiring is okay, replace the heating element.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.
F5E1
Door switch failure
- Issue:
- This code appears if the control does not detect the door opening after 3 consecutive loads, indicating that the door switch failed. The code also displays when the door switch is open with the door locked. Replace the door lock/switch.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.
F5E1
Door switch failure
- Issue:
- This code appears if the control does not detect the door opening after 3 consecutive loads, indicating that the door switch failed. The code also displays when the door switch is open with the door locked. Replace the door lock/switch.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.
F5E2
Door lock failure
- Issue:
- The door can't lock. Unplug the washer and check the door lock assembly for damage or a loose wiring connection. Clear any debris out of the door lock assembly. Replace the door/lock switch if defective.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.
F5E3
Door unlock error
- Issue:
- The washer won't unlock. Unplug the washer and check the door lock assembly for damage or a loose wiring connection. Replace the door/lock switch if defective.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.
F6E1
Communication error between the main control board and motor control board
- Issue:
- Unplug the washer and check the wire harness connections between the main control board and the motor control board. Reconnect any loose wires. Replace the wire harness if damaged. Replace the motor control board if defective. If the problem persists, replace the main control board.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.
F6E2 or F6E3
Communication error between the main control board and the user interface control
- Issue:
- Unplug the washer and check the wire harness connections between the main control board and the user interface control. Reconnect any loose wires. Replace the wire harness if damaged. Replace the user interface control if defective. Replace the main control board if defective.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.
F7E1
Motor tachometer failure
- Issue:
- Unplug the washer and check the wiring between the motor control board and the drive motor. Check the wire harness connection between the motor control board and the main control board. Reconnect any loose wires. Replace any damaged wire harnesses. If the wiring connections are okay, check to see if the spin basket rotates smoothly. If not, resolve any friction issues in the drive system such as an obstruction caught between the spin basket and tub. If the spin basket rotates smoothly, replace the drive motor. If the problem persists, replace the motor control board.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.
F7E2
Motor or motor control board overheated
- Issue:
- Overloading the washer can cause this code to appear. Remove some clothes if you overloaded the washer. Friction in the drive system also overheats the motor or the motor control board. Remove any obstructions between the spin basket and the tub. Replace the tub bearing if it's worn or locked up. Replace the drive motor or motor control board if defective.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.
F8E0
Steam valve failure
- Issue:
- Check the water supply hoses for kinks. Check for a restricted screen in the water valves. Replace the steam valve if defective.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.
F8E1
No water detected
- Issue:
- Make sure that both water supply valves behind the washer are fully open. In winter, check the fill lines for freezing. Check the drain system for a siphon problem. If the water valve assembly is defective, replace it.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.
F8E2
Dispenser failure
- Issue:
- The dispenser can't move into position. Unplug the washer and check the mechanical linkage on the dispenser housing. Repair or replace any damaged dispenser parts.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.
F8E3
Overflow condition
- Issue:
- Unplug the washer and, if the washer is overfilled, check the water valve assembly for proper shut-off of water flow. If the water valve assembly is defective, replace it. If the washer is empty when this error code appears, replace the water level pressure switch.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.
F8E4
Low water flow
- Issue:
- The flow meter detects a long fill time. Make sure that both water supply valves behind the washer are fully open. In winter, check the fill lines for freezing. Check the drain system for a siphon problem. If the water valve assembly is defective, replace it. If water flows normally, replace the flow meter.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.
F9E1
Long drain
- Issue:
- Remove excess suds; the washer can't drain excessively sudsy water. Check your house drain system for a clog. Check the drain hose for kinks or clogs. Replace the drain pump if defective. If the washer drains properly, replace the water level pressure switch because it isn't accurately detecting the water level.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Whirlpool Washing Machine Repairs in London.
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