Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.
Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.
North London Appliances Repair forums
We add more information as we learn so if you can't find what you need please ask in the Repair forums.
F01
Electronic circuit board fault
- Issue:
- Washer dryer is not operating – some or all functions are not selectable.
- Advice:
- We recommend you disconnect (unplug) the appliance from the mains supply for a minimum of 2 minutes. Reconnect supply and wait 30 seconds and try starting the machine again.
If the fault still remains then please arrange an engineer visit. We offer fixed price Hotpoint Washer Dryer Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.
F02
Motor circuit fault
- Issue:
- Intermittent or no drum rotation during wash cycle.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Washer Dryer Repairs in London.
F03
Temperature sensing fault
- Issue:
- Washer dryer not heating on wash or dry settings.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Washer Dryer Repairs in London.
F05
Waste pipe blockage or pump issue
- Issue:
- Washer dryer door will not open / the door can be opened but water remains inside the drum.
- Advice:
- Please check for blockages in your pump filter (if applicable to model – please see user handbook) Also check for any blockages in waste water hose and in any under-sink plumbing. If none of the above solutions work, it is likely you have a pump failure and will need further assistance.
If the fault still remains then please arrange an engineer visit. We offer fixed price Hotpoint Washer Dryer Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.
F06
Door lock fault
- Issue:
- Washer dryer door cannot be opened or closed / when the door is closed the machine the programme will not start.
- Advice:
- Please check for any obstructions in the door lock if door won’t close.
If the fault still remains then please arrange an engineer visit. We offer fixed price Hotpoint Washer Dryer Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.
F07
Electronic circuit board fault / heating circuit fault
- Issue:
- During a wash cycle the programme pauses part way through / the machine is not heating and the pump runs continuously.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Washer Dryer Repairs in London.
F08
Heater fault
- Issue:
- During a wash cycle the programme pauses part way through.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Washer Dryer Repairs in London.
F09
Software fault
- Issue:
- Washer dryer is not operating multiple flashing lights and/or display. Unable to select a programme.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Washer Dryer Repairs in London.
F11
Pump circuit fault
- Issue:
- Water remains in washer dryer / not pumping out.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Washer Dryer Repairs in London.
F12
Electronic control fault
- Issue:
- Washer dryer is not operating (turning on).
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Washer Dryer Repairs in London.
F13
Dryer temperature sensing fault (washer dryers only)
- Issue:
- Washer dryer is not drying clothes.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Washer Dryer Repairs in London.
F15
Heater control fault (washing machines and washer dryers)
- Issue:
- Washer dryer is not heating water or pauses during a cycle programme / not drying – pauses during drying cycle.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Washer Dryer Repairs in London.
F16
Drum lock position sensor fault (top loading machines only)
- Issue:
- Washer dryer drum is stopping in the wrong position or is not locked in the correct position.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Washer Dryer Repairs in London.
F18
Internal data error
- Issue:
- Some or all display or functions do not work on my washer dryer.
- Advice:
- Please disconnect (unplug) the appliance from the mains supply for a minimum of 2 minutes. Reconnect supply, wait 30 seconds and try starting the machine again.
If the fault still remains then please arrange an engineer visit. We offer fixed price Hotpoint Washer Dryer Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit.
F19
Fan motor or heating fault (washer dryers only)
- Issue:
- Washer dryer is not drying / stops during drying cycle.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hotpoint Washer Dryer Repairs in London.
Arrange a visit from an Appliance engineer
If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.
Book online or give us a call on 0208 226 3633
London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )
Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.
