Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.
Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.
North London Appliances Repair forums
We add more information as we learn so if you can't find what you need please ask in the Repair forums.
How to Decode Hoover Vision HD Washing Machine Error Codes
Error 0
Error 0 – Faulty Wiring or Control Module
- Issue:
- Faulty Wiring or Control Module. Check all control boards and the wiring and connections around your machine to find the fault causing this error code to display.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Washing Machine Repairs in London.
Error 1
Error 1 – Door Lock Error
- Issue:
- This fault code indicates a problem with the door lock.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Washing Machine Repairs in London.
Error 2
Error 2 – Filling Problems
- Issue:
- Check the tap that lets the water supply into your appliance is fully open and that the inlet hose is not squashed. Check the valve that lets water into your machine too.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Washing Machine Repairs in London.
Error 3
Error 3 – Draining Problems or Pressure Switch Issue
- Issue:
- This error code could be caused by a blocked filter or a blocked or faulty drain pump. Drainage problems
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Washing Machine Repairs in London.
Error 4
Error 4 – Faulty Inlet Valve
- Issue:
- This error code indicated there is a problem with the valve that lets water into the washing machine.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Washing Machine Repairs in London.
Error 5
Error 5 – Temperature Sensor Fault
- Issue:
- The temperature sensor monitors the temperature of the water in your washing machine. If it has developed a fault it will need to be replaced.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Washing Machine Repairs in London.
Error 6
Error 6 - Faulty Wiring or Control Module
- Issue:
- As with Error 0 this fault could relate to any area in your washing machine so you’ll need to observe the machine and check the control boards and wiring to get to the bottom of the fault.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Washing Machine Repairs in London.
Error 7
Error 7 – Faulty motor
- Issue:
- Faulty motor (Worn carbon brushes). Error 7 indicates that the washing machine motor isn’t working as it should.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Washing Machine Repairs in London.
Error 8
Error 8 – Faulty Motor Tacho
- Issue:
- Faulty Motor Tacho. (The motor tacho is the part of the washing machine motor which monitors spinning speed.)
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Washing Machine Repairs in London.
Error 9
Error 9 – Faulty Motor Triac
- Issue:
- The triac is the part on your washing machine control board that communicates with the motor to control the spinning speed of the washing machine. A control module may need replacing if the triac is displaying as faulty.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Washing Machine Repairs in London.
Error 10
Error 10 – Programme Selector Fault
- Issue:
- Your main washing machine control module may either need replacing or reprogramming.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Washing Machine Repairs in London.
Error 12
Error 12 – Communication Error Between Control Boards
- Issue:
- Error 12 indicate problem with the control boards or wiring.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Washing Machine Repairs in London.
Error 13
Error 13– Communication Error Between Control Boards
- Issue:
- Error 13 indicate problem with the control boards or wiring.
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Washing Machine Repairs in London.
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Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.
