Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.
Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.
North London Appliances Repair forums
We add more information as we learn so if you can't find what you need please ask in the Repair forums.
ER01
Faulty communications between the electronic control modules
- Issue:
- Check connections between the control modules - Check connector blocks for visible damage, arcing or burning
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Oven Repairs in London.
ER02
Faulty program selector switch
- Issue:
- Check oven function switch - Replace if damaged
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Oven Repairs in London.
ER03
Faulty program selector switch
- Issue:
- Check oven function switch - Replace if damaged
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Oven Repairs in London.
ER04
NTC sensor on the main control board registers as open circuit
- Issue:
- Check wiring to NTC - Check NTC
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Oven Repairs in London.
ER05
NTC sensor on the main control board registers as short circuit
- Issue:
- Check wiring to NTC - Check NTC
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Oven Repairs in London.
ER06
Main motherboard temperature exceeds 85˚C
- Issue:
- Check reason for overheat detection
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Oven Repairs in London.
ER07
Food probe temperature NTC detected as open circuit
- Issue:
- Check food probe - Check connector - Check wiring to main control board
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Oven Repairs in London.
ER08
Food probe temperature NTC detected as short circuit
- Issue:
- Check food probe - Check connector - Check wiring to main control board
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Oven Repairs in London.
ER09
Food probe temperature NTC detected as exceeded 85˚C
- Issue:
- Check food probe - Check connector - Check wiring to main control board
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Oven Repairs in London.
ER10
Oven temperature probe NTC detected as open circuit
- Issue:
- Check oven NTC - Check connectors - Check wiring to main control board
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Oven Repairs in London.
ER11
Oven temperature probe NTC detected as short circuit
- Issue:
- Check oven NTC - Check connectors - Check wiring to main control board
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Oven Repairs in London.
ER12
Oven case temperature exceeded 300˚C
- Issue:
- Check reason for overheat
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Oven Repairs in London.
ER13
Set temperature not reached in 105 minutes
- Issue:
- Check oven for heating function - Check heating elements
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Oven Repairs in London.
ER14
Mechanical oven timer reads as open circuit
- Issue:
- Check oven timer
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Oven Repairs in London.
ER15
Door sensor reads as open circuit
- Issue:
- Check oven door closure and operation - Check oven door switches - Check connectors - Check wiring
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Oven Repairs in London.
ER16
Display board temperature probe NTC detected as open circuit
- Issue:
- Check oven display board NTC - Check connectors - Check wiring to main control board
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Oven Repairs in London.
ER17
Display board temperature probe NTC detected as short circuit
- Issue:
- Check oven display board NTC - Check connectors - Check wiring to main control board
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Oven Repairs in London.
ER18
Display board temperature exceeds 75˚C
- Issue:
- Check reason for overheat detection
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Oven Repairs in London.
ER19
Malfunction of EEPROM on main control board
- Issue:
- Replace control board
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Oven Repairs in London.
ER20
Software error on cooking recipe
- Issue:
- Restart oven - Check control board
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Hoover Oven Repairs in London.
Arrange a visit from an Appliance engineer
If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.
Book online or give us a call on 0208 226 3633
London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )
Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.