What is the minimum charge?

Where we cannot obtain spare parts from our suppliers to repair your appliance, we reserve the right not to fix your machine. Under such circumstances, we will only charge the diagnostic / administration fee, which is £40.

If your appliance cannot be easily accessed to facilitate the repair we reserve the right to abort the repair. In such instances, we reserve the right to charge you an indemnity fee of £40.

If we are unable to repair your product due to parts being obsolete/unobtainable or the product is simply uneconomical to repair then you will be charged the diagnostic / administration fee, which is £40. Any parts fitted will be refunded or not charged for after removal. You will receive a discount off of a new appliance to the value of half the labour rate paid when purchased with a service Installation.

Knowledge base - Troubles With Payments

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