Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.
Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.
North London Appliances Repair forums
We add more information as we learn so if you can't find what you need please ask in the Repair forums.
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If the oven is not working
- Issue:
- You should check that the oven is properly plugged into the power supply.
- Advice:
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Gas input is abnormal
- Issue:
- Check the following: Are the holes of the burner clogged? Is the pressure regulator working properly? If you are using a pipe, is there any gas in the pipe? Is the valve open?
- Advice:
- If you detect something abnormal with the gas valves, contact a qualified electrician or an authorised service centre for assistance.
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There is a smell of gas where the appliance is placed
- Issue:
- Please check the following: Has a gas valve been left open? Is the gas pipe in the correct position and in good condition?
- Advice:
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The oven does not heat up
- Issue:
- Are the oven control knobs at the correct position?
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Rosières Range Cooker Repairs in London.
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The cooking time is too long
- Issue:
- Has the correct temperature been selected?
- Advice:
- We add more information as we learn so if you can't find what you need please ask in the Repair forums. Alternatively you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. We offer fixed price Rosières Range Cooker Repairs in London.
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Smoke comes from the oven
- Issue:
- It is advisable to clean the oven after each use. If fat which splashes during the cooking of meat is not cleaned, it will cause an unpleasant smell and smoke the next time you use the oven.
- Advice:
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The oven light does not come on
- Issue:
- The light might be faulty.
- Advice:
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The display is not showing!
- Issue:
- Check if: The time indication has been switched off.
- Advice:
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Nothing happens when I press the keys!
- Issue:
- Check if: The Safety Block is active.
- Advice:
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The oven does not work!
- Issue:
- Check if: The plug is correctly fitted in the socket.- The oven‟s power is switched on.
- Advice:
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When the oven is operating I can hear somestrange noises!
- Issue:
- This is not a problem. It has to do with the operating noises that canoccur during the cooking process, e.g, by thewater pumps in the steam generator. The steam inside the cavity produces apressure build-up and sometimes the cavitywalls may produce noise when they react to thepressure. This noises are normal, there is no problem.
- Advice:
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The food doesn't heat up or heats very slowly!
- Issue:
- Check if: You have selected the correct operating timesand temperature setting. The food you have put inside the oven is alarger amount or colder than you usually put in.
- Advice:
- If the message "Err_" appears in thedisplay, please contact the Customer Care.
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The appliance still makes a noise after thecooking process is finished!
- Issue:
- This is not aproblem. The cooling fan keeps on working for sometime. When the temperature has dropped sufficiently, the fan will switch itself of.
- Advice:
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The oven switches on but the interior lightdoes not go on!
- Issue:
- If all the functions work properly it is probablethat the lamp has blown. You can keep onusing the oven.
- Advice:
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Arrange a visit from an Appliance engineer
If you do need an engineer to visit your home, help is at hand. We’ll arrange for an engineer near you to call in and fix your appliance, at a time that’s suitable for you.
Book online or give us a call on 0208 226 3633
London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 )
Warning! To avoid personal injury or death, always unplug the appliance or disconnect the power before attempting any repairs. Always turn off the gas at the source before repairing any gas appliance. Always wear safety glasses when using tools. Keep loose clothing and hair away from any moving parts. Safety is of major importance when performing any service or repair on any electrical appliance. Please, read our disclaimer before proceeding.