Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums.
Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. All they do is give you an idea of where to start looking for the fault.
North London Appliances Repair forums
We add more information as we learn so if you can't find what you need please ask in the Repair forums.
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The oven will not turn on
- Issue:
- The first thing you need to check is that the oven timer is not on auto if it turns it on to manual.
- Advice:
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No Heat in Oven
- Issue:
- If the fan is running and the thermostat light comes on but you get no heat (or just the thermostat light on in non-fan ovens and cookers) then the probability is that the fan element or oven elements have failed.
- Advice:
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The oven is totally dead
- Issue:
- First things first, check the electricity supply and make sure it is okay.
- Advice:
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The oven overheats and burns everything
- Issue:
- Normally this is a simple thermostat failure which would manifest itself as this symptom.
- Advice:
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The oven door isn't closing properly
- Issue:
- Normally this will be faulty hinges or the hinge runners.
- Advice:
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The oven door fell off!
- Issue:
- Normally this will be faulty hinges or the hinge runners.
- Advice:
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The oven or cooker cuts out after it's been on for a while
- Issue:
- This is an overheating problem which can be caused by the main oven thermostat or a faulty safety thermostat that will be causing the problem. It can also be caused by a failure of the cooling fan, where fitted, but usually these go noisy before failing, Safety thermostats are used to prevent the oven or cooker overheating and will shut the oven down.
- Advice:
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The oven or cooker is noisy
- Issue:
- The fan motor and cooling fan motor are the most obvious causes where fitted.
- Advice:
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Fan runs after I switch the oven off?
- Issue:
- This is a cool down period and can vary massively from appliance to appliance but if it stays running then you normally have thermostat fault or sensor fault.
- Advice:
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The light inside the oven is faulty
- Issue:
- Normally this is simply a case of replacing the bulb.
- Advice:
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The grill element in my oven or cooker doesn't work
- Issue:
- This would usually indicate that the grill element is faulty. Check these Grill element Oven changeover switch Overheat thermostat Main oven thermostat, if used to regulate the grill temperature.
- Advice:
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There's smoke from the oven.
- Issue:
- Invariably spillage except on a new installation or when a new element is fitted or oven may be overheating.
- Advice:
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The oven does not come on, But Hob works but I can't get the oven to come on.
- Issue:
- The timer has been activated, possibly when the controls were cleaned. There are so many types of timers used that it would not be possible to go through every one, but if you have the instruction booklet, that will tell you how to turn it off. Normally it is just a case of pressing a button or turning a control knob.
- Advice:
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Electricity trips (Rcd) when I turn the oven on or element
- Issue:
- This is normally an element that has gone to earth, Well known fault with electric ovens, the insulation breaks down in the elements and trips the RCD , best way is to stick a meter on each element and check they not got earth leaks on them. But can also be a wiring fault.
- Advice:
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Arrange a visit from an oven engineer
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