Domestic Appliance Forum

I thought I might find the answer by going to this website but it seems not. So my washing machine has the error code F02 which means it does not rinse or spin. I can manually move it onto the next program but that’s no good if I’m out at work all day! So what is causing the problem here? Is it something I can rectify myself? I live in a very hard water area and wouldn’t be surprised if that is part of the problem. All help gratefully received! [attachment]image.jpg[/attachment]