Cooking appliances

Before you order, check:

Connections

• Ensure there is an electric and/or gas supply within 1m of the installation location. If moving from electric to gas, check that the gas supply has been prepared.
• Ensure there is the correct amp power supply for your new appliance.
• Check the cooker isolation switch is accessible.

Dimensions

• Ensure product dimensions fit in the chosen location.
• For integrated or semi-integrated installations, make sure your kitchen units are able to house the new appliance - we do not offer carpentry work to modify units.
• If you're having a hob installed, check it will fit in the space allocated - we can only make minor alterations to extend holes in wooden worktops.
• For a hob or cooker, check the space around the heat source is in line with the recommended dimensions. As a general guide the hood should be 50cm above an electric hob or 65cm for a gas hob. The side and rear space required around a hob is generally 5cm.

Before the engineer arrives:

• Remove any flammable materials from behind the heat source, for example wall paper or formica.
• For disposal, if you aren't using our installation service, please disconnect your current appliance from the electricity/gas supplies.

Exclusions

• Installation, disposal and recycling services aren't available if you select next day delivery for your appliance.
• If the product is coming directly from a supplier, installation isn’t always offered online. However, you can check if the service is available by calling 0345 017 0803 to purchase.
• Not all suppliers offer disposal for range cookers, and this will usually be like for like; so if you're buying a conventional cooker, we won't be able to offer disposal of your old range cooker

*Additional information:

• If you're in flat or shared home, the product must have a flame failure safety device (information available when purchasing the appliance).
• If you have a conservatory to the rear of your kitchen, this must have an air brick in the wall or additional ventilation.
• Our installation team will have to temporarily interrupt your gas supply to allow a safe installation, so we'll endeavour to restart any gas appliances in your home. However, we're not responsible for any appliance that fails to restart, including central heating and gas boilers.
• We are unable to offer installation to certain postcodes – see coverage areas.
• Our installation and disposal services are subject to availability.
• We reserve the right to refuse to collect any item we believe constitutes a health and safety risk to our employees, or anyone working on our behalf.

We'll take care of the heavy lifting for you and dispose of the old appliance responsibly

Knowledge base - Informations regards appliance installation and disposal

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